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Juhtimissüsteemi dokumentide kinnitamine

Lennuamet · 10. veebruar 2017
Viit
1.1-1/17/25
Registreeritud
10. veebruar 2017
Dokumendi liik
Käskkiri; otsus
Funktsioon
1.1 Üldjuhtimine
Sari
1.1-1 Põhitegevuse käskkirjad
Toimik
1.1-1/2017
Vastutaja
Katri Pihelgas (Juhtkond, Üldosakond)

Failid

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Sisu (failidest)

10.02.2017 nr 1.1-1/17/25 KÄSKKIRI Tallinn Juhtimissüsteemi dokumentide kinnitamine Tuginedes majandus- ja kommunikatsiooniministri 31. juuli 2006. a määruse nr 73 “Lennuameti põhimäärus” § 20 punktile 3: 1. Kinnitan: 1.1. AP 519 V1 FRM protseduuri – lisa 1; 1.2. VA 519-1 V1 Hindamisdokumendi (FRM Assessment document) – lisa 2; 1.3. VA 519-2 V1 Väsimuse riskijuhtimise (FRM) taotluse vormi – lisa 3; 1.4. AP 517 V1 FTL protseduuri – lisa 4; 1.5. VA 517-1 V1 Hindamislehe (IFTSS evaluation record) vormi – lisa 5; 1.6. VA 517-2 V1 Kontroll-lehe (Audit guidance for the Transition to EASA Subpart FTL) vormi – lisa 6; 1.7. VA 517-3 V1 Vastavustabeli (Flight Time Specification Scheme Compliance Table) – lisa 7. (allkirjastatud digitaalselt) Kristjan Telve Peadirektor KINNITATUD Lennuameti peadirektori 10.02.2017 käskkirjaga nr 1.1-1/17/25 Lisa 4 Lennuaja spetsifikatsiooniskeemide ja individuaalsete lennuaja spetsifikatsiooniskeemide heakskiitmise protseduur 1. EESMÄRK Protseduuri eesmärk on anda Lennuameti inspektorile juhised lennuaja spetsifikatsiooniskeemide ja individuaalsete lennuaja spetsifikatsiooniskeemide heakskiitmiseks vastavalt Euroopa Parlamendi ja nõukogu määruse (EÜ) nr 216/2008 artiklile 8, IV lisa puntidele 7.f., 7.g. ja 8.f. ning Euroopa Komisjoni määruse (EL) nr 965/2012 III lisa FTL-alajaole ja sellega seotud sertifitseerimistingimustele. 2. KÄSITLUS- JA KAUSTUSALA Protseduuri kohaldatakse ainult lennukitega tehtavate ärilise lennutranspordi lendude suhtes, lähtudes Euroopa Komisjoni määruse (EL) nr 965/2012 III lisa FTL-alajaost ja sertifitseerimistingimustest. Protseduuri ei kohaldata kopteritega toimuvate ärilise lennutranspordi lendude ning takso- ja tellimuslendude (air-taxi operation), lennukiga toimuvate kiirabilendude ja ühe piloodiga lennukiga tehtavate ärilise lennutranspordi lendude suhtes. 3. VOLITUSED JA VASTUTUSED Lennuameti inspektor, kes võib heaks kiita käitaja lennuaja spetsifikatsiooniskeemid või individuaalsed lennuaja spetsifikatsiooniskeemid peab olema läbinud sellealase koolituse. Osakonna juhataja ning vaneminspektori volitused ja vastutus on määratletud ametijuhenditega. 4. TEGEVUSE KIRJELDUS. MEETOD 4.1 Lennuaja spetsifikatsiooniskeemide heaks kiitmine Lennuamet kiidab heaks ärilise lennutegevuse ettevõtjate pakutud lennuaja spetsifikatsiooniskeemid, kui käitaja on tõendanud nende vastavust määrusele (EÜ) nr 216/2008, määruse (EL) nr 965/2012 III lisa FTL-alajaole või kohaldatavatele sertifitseerimistingimustele. Selleks esitab käitaja Lennuametile taotluse lennuaja spetsifikatsiooniskeemide heakskiitmiseks koos täidetud Vastavustabeli (Flight Time Specification Scheme Compliance Table) ja uuendatud lennutegevuskäsiraamatuga. 4.1.1 Andmaks heakskiitu lennuaja spetsifikatsiooniskeemidele täidab Lennuameti inspektor Vastavustabeli (Flight Time Specification Scheme Compliance Table) hinnates käitaja  lennutegevuskäsiraamatut, mis puudutab lennu- ja tööaja piiranguid ning nõudeid puhkeajale (edaspidi FTL) või eraldi dokumenti (nt SMM Safety Management Manual), mis puudutab väsimuse riskijuhtimist (edaspidi FRM) vastavalt Väsimuse riskijuhtimise (FRM) heakskiitmise protseduurile;  lennutegevuskäsiraamatut, mis puudutab esmast ja korduvat väsimuse leevendamise koolituskava ja koolitust;  tööülesannete graafikuid ja  andmete säilitamise süsteemi. Lennuameti inspektor kasutab hindamisel järgmisi lühendeid: LENNUAMET Dokument AP 517 V1 Leht 1/3 Lõõtsa 5 / 11415 Tallinn / 610 3500 / [email protected] / www.ecaa.ee Registrikood 70000800 DI – Documneted and Implemented; DNI – Documented not implemented; IND – Implemented not documented; NDNI – Not documented not implemented; N/A – Not Applicable 4.1.2 Järelevalve teostamise käigus (käitaja tegevuskohas) hindab Lennuameti inspektor käitaja tegevust vastavalt Kontroll-lehele (Audit guidance for the Transition to EASA Subpart FTL) 4.2 Individuaalsete lennuaja spetsifikatsiooniskeemide heaks kiitmine Lennuamet võib määruse (EL) nr 965/2012 III lisa FTL-alajaost või sellega seotud sertifitseerimistingimustest erandi teha (derogation) või kõrvale kalduda (deviation), kohaldades vähemalt määruse (EL) nr 965/2012 III lisa FTL-alajao sätetega samaväärseid ohutustasemeid hõlmavaid sätteid, et võtta paremini arvesse riiklikke kaalutlusi või tegevuspraktikat. 4.2.1 Määruse (EL) nr 965/2012 III lisa FTL-alajao mis tahes erandist tuleb teavitada ja seda tuleb käsitada kooskõlas määruse (EÜ) nr 216/2008 artiklitega 14 ja 22, millega tagatakse läbipaistvad ja mittediskrimineerivad otsused, mis põhinevad objektiivsetel kriteeriumidel. Kui käitaja pakutud individuaalne lennuaja spetsifikatsiooniskeem erineb kohaldatavatest EASA väljastatud sertifitseerimistingimustest (Certification Specification), kasutab Lennuamet määruse (EÜ) nr 216/2008 artikli 22 lõikes 2 kirjeldatud menetlust. Kui käitaja pakutud individuaalne lennuaja spetsifikatsiooniskeem erineb kohaldatavatest rakenduseeskirjadest (Implementing Rules), kasutab Lennuamet määruse (EÜ) nr 216/2008 artikli 14 lõikes 6 kirjeldatud menetlust. 4.2.2 Kui käitaja soovib teha erandi (derogation) või kõrvalekalde (deviation), peab ta enne individuaalse lennuaja spetsifikatsiooniskeemi rakendamist esitama Lennuametile erandi või kõrvalekalde täieliku kirjelduse. Kirjeldus peab sisaldama kõiki asjakohaste käsiraamatute ja protseduuride muudatusi ning määruse (EÜ) nr 216/2008 ja FTL alajao nõuete täitmist tõendavat hinnangut (safety case/risk assessment). Lennuamet viib läbi sõltumatu hindamise, mis põhineb käitaja esitatud teabel, milleks kasutatakse Hindamislehte (Individual Flight Time Specification Scheme (IFTSS) Assessment Evaluation Record). 4.2.3 Heakskiidetud kõrvalekaldeid või erandeid hinnatakse pärast kohaldamist, et teha kindlaks, kas sellised kõrvalekalded või erandid tuleks kinnitada või neid tuleks muuta. Lennuamet viib läbi sõltumatu hindamise, mis põhineb käitaja esitatud teabel, milleks käitaja kogub kahe aasta jooksul alates kõrvalekalde või erandi rakendamisest andmeid tehtud kõrvalekalde või erandi kohta ning analüüsib kõnealuseid andmeid teaduslike põhimõtete alusel, et hinnata õhusõiduki meeskonna väsimust käsitleva kõrvalekalde või erandi mõju. Selline analüüs esitatakse Lennuametile aruande vormis. 4.2.4 Inspektoril on võimalus tutvuda Euroopa Liidus lubatud eranditega (Flexibility Provisions) EASA kodulehel (https://www.easa.europa.eu/document- library/regulations/flexibility-provisions). VIITED 1. Euroopa Parlamendi ja nõukogu määrus (EÜ) nr 216/2008, mis käsitleb tsiviillennunduse valdkonna ühiseeskirju ja millega luuakse Euroopa Lennundusohutusamet ning tunnistatakse kehtetuks nõukogu direktiiv 91/670/EMÜ, määrus (EÜ) nr 1592/2002 ning direktiiv 2004/36/EÜ; 2. Komisjoni rakendusmäärus (EL) nr 965/2012, millega kehtestatakse lennutegevusega seotud tehnilised nõuded ja haldusmenetlused vastavalt Euroopa Parlamendi ja nõukogu määrusele (EÜ) nr 216/2008; LENNUAMET Dokument AP 517 V1 Leht 2/3 Lõõtsa 5 / 11415 Tallinn / 610 3500 / [email protected] / www.ecaa.ee Registrikood 70000800 3. Komisjoni määrus (EL) nr 83/2014, millega muudetakse määrust (EL) nr 965/2012, millega kehtestatakse lennutegevusega seotud tehnilised nõuded ja haldusmenetlused vastavalt Euroopa Parlamendi ja nõukogu määrusele (EÜ) nr 216/2008 4. VA 517-1 V1 Hindamisleht (Individual Flight Time Specification Scheme (IFTSS) Assessment Evaluation Record) 5. VA 517-2 V1 Kontroll-leht (Audit guidance for the Transition to EASA Subpart FTL) 6. VA 517-3 V1 Vastavustabel (Flight Time Specification Scheme Compliance Table) Kadri Tusis Lennutegevuse osakonna vaneminspektor LENNUAMET Dokument AP 517 V1 Leht 3/3 Lõõtsa 5 / 11415 Tallinn / 610 3500 / [email protected] / www.ecaa.ee Registrikood 70000800 KINNITATUD Lennuameti peadirektori 10.02.2017 käskkirjaga nr 1.1-1/17/25 Lisa 1 Väsimuse riskijuhtimise (FRM) heakskiitmise protseduur 1. EESMÄRK Protseduuri eesmärk on anda vastavale Lennuameti inspektorile juhised väsimuse riskijuhtimise (FRM) heakskiitmiseks vastavalt Euroopa Parlamendi ja nõukogu määruse (EÜ) nr 216/2008 artiklile 8, IV lisa puntidele 7.f., 7.g. ja 8.f. ning Euroopa Komisjoni määruse (EL) nr 965/2012 III lisa FTL-alajaole ja sellega seotud sertifitseerimistingimustele. 2. KÄSITLUS- JA KASUTUSALA Käitaja peab kehtestama oma juhtimissüsteemi lahutamatu osana väsimuse riskijuhtimise (FRM) ning seda sellisena rakendama ja järgima:  kehtestamaks maksimaalset igapäevast lennutööaeg juhul, kui meeskonnaliikmete kohanemine ei ole teada ORO.FTL.205(b)(3);  haldamaks väsimust, kui öötöö on pikem kui 10 tundi CS FTL.1.205(a)(2) või  kasutamaks vähendatud puhkeaeg CS FTL.1.235(c). Väsimuse riskijuhtimist kirjeldab käitaja oma lennutegevuskäsiraamatus. See peab olema kooskõlas lennuaja spetsifikatsiooniskeemi, käitaja suuruse ning tema tegevuse laadi ja keerukusega, võttes arvesse tegevusega kaasnevaid ohte ja nendega seotud riske ning kohaldatavat lennuaja spetsifikatsiooniskeemi. Käitaja poolt kehtestatud, rakendatud ja järgitav väsimuse riskijuhtimine aitab väsimuse riskijuhtimise üldist toimivust pidevalt parandada ja peab sisaldama järgmist:  käitaja üldiste väsimuse riskijuhtimise ideede ja põhimõtete kirjeldus (väsimuse riskijuhtimise poliitika);  väsimuse riskijuhtimise protsesside dokumentatsioon, sealhulgas töötajatele nende vastutusalade teadvustamise kord ning selle dokumentatsiooni muutmise kord;  teaduslikud põhimõtted ja teadmised;  ohtude tuvastamise ja riskihindamise kord, mis võimaldab juhtida meeskonnaliikme pidevast väsimusest tekkivat tegevusriski (tekkivaid tegevusriske);  riskimaandamise kord, mis sisaldab meeskonnaliikme väsimusest käitajale tekkinud riski (riskide) tõhusa maandamise viivitamatuid meetmeid, mille alusel saab väsimusriski selliste meetmetega saavutatud maandamist pidevalt jälgida ja korrapäraselt hinnata;  väsimuse riskijuhtimise ohutuse tagamise kord;  väsimuse riskijuhtimise edendamise kord. Käitaja võtab kasutusele riskimaandusmeetmeid, kui väsimuse riskijuhtimise ohutuse tagamise korrast nähtub, et vajalikku ohutustaset ei säilitata. 3. VOLITUSED JA VASTUTUSED Omamata väsimuse riskijuhtimise heakskiitu peab käitaja järgima Euroopa Komisjoni määruse (EL) nr 965/2012 III lisa FTL-alajagu ja sellega seotud tingimusi. Lennuameti inspektor, kes võib heaks kiita käitaja väsimuse riskijuhtimise (FRM), peab olema läbinud sellealase koolituse. LENNUAMET Dokument AP 519 V1 Leht 1/3 Lõõtsa 5 / 11415 Tallinn / 610 3500 / [email protected] / www.ecaa.ee Registrikood 70000800 4. TEGEVUSE KIRJELDUS. MEETOD Andmaks heakskiitu käitaja väsimuse riskijuhtimisele peab Lennuameti inspektor järgima ICAO Doc 9966 (FRMS Manual for Regulators) protseduure ja põhimõtteid, sealhulgas säilitama andmed väsimuse riskijuhtimisega heakskiitmisega seotud tegevuste kohta (nt heakskiitmise protsessi ja jätkuva järelevalve tulemused, leiud ja tähelepanekud). Kokkuvõtvalt koosneb väsimuse riskijuhtimise rakendamine neljast faasist: a. ettevalmistus; b. prooviperiood; c. rakendamine ja d. parendamine. 4.1 Ettevalmistus Käitaja teavitab Lennuametit väsimuse riskijuhtimise kasutusele võtmise soovist. Lennuameti inspektor järgib ICAO Doc 9966 (FRMS Manual for Regulators) peatükis 6.2.1 toodud protseduure ja põhimõtteid. Peale käitaja teavitust hindab Lennuameti inspektor käitaja riskijuhtimise võimekust üldiselt, nt kas juhtimissüsteemi (SMS) protsesse on efektiivselt kaasatud väsimusega kaasnevate riskide maandamisel (toimiv raporteerimissüsteem, leidude sulgemine vastavalt ajakavale, asjakohane väsimuse koolitus, kas on defineeritud adekvaatsed ohutusnäitajad (SPI) jne) Lisaks toimub pidev käitaja nõustamine ning antud protsessi käigus esitab käitaja Lennuametile muuhulgas: a. kitsaskohtade analüüsi (gap analysis), mille tegemisse kaasab käitaja võtmeisikud; b. väsimuse riskijuhtimise poliitika; c. sobiva ressursside jaotuse kava; d. väsimuse riskijuhtimise rakendamise kava; e. väsimuse riskijuhtimise dokumenteerimise kava; f. väsimuse riskijuhtimise edastamise kava; g. koolituskava. Lennuameti inspektori fookus on suunatud kitsaskohtade analüüsile (gap analysis), võtmeisikutele ning väsimuse riskijuhtimise poliitikale ning dokumentatsioonile. Kasutades hindamisdokumenti (FRM Evaluation Tool) viib Lennuameti inspektor läbi dokumentide kontrolli (desktop review) ja annab hinnangu järgmisse faasi liikumise osas teavitades käitajat kirjalikult. 4.2 Prooviperiood Lennuameti inspektor järgib ICAO Doc 9966 (FRMS Manual for Regulators) peatükis 6.2.2 toodud protseduure ja põhimõtteid. Selles faasis demonstreerib käitaja oma väsimuse riskijuhtimise võimekust. Lennuameti inspektori fookus on seotud: a. prooviperioodi ettevalmistamisel käitaja nõustamisega, b. mis lõpeb käitajapoolse taotluse (VA 519-2) esitamisega prooviperioodi rakendamiseks; c. väsimuse riskijuhtimise prooviperioodi hindamisega; d. väsimuse riskijuhtimise jälgimisega ja e. prooviperioodi tulemuste läbi vaatamisega. Väsimuse riskijuhtimise hindamiseks kasutatakse hindamisdokumenti (FRM Evaluation Tool). Lennuameti inspektor võib prooviperioodi tulemuste põhjal otsustada kas on vaja kohandada väsimuse riskijuhtimise raamistikku. LENNUAMET Dokument AP 519 V1 Leht 2/3 Lõõtsa 5 / 11415 Tallinn / 610 3500 / [email protected] / www.ecaa.ee Registrikood 70000800 4.3 Rakendamine Käitaja esitab Lennuametile taotluse väsimuse riskijuhtimise rakendamiseks taotluse (VA 519- 2). Lennuameti inspektor järgib ICAO Doc 9966 (FRMS Manual for Regulators) peatükis 6.2.3 toodud protseduure ja põhimõtteid. Kui Lennuameti inspektor on veendunud, et prooviperioodi väsimuse riskijuhtimine toimib ja kätkeb endas piisavat ohutustaset, võib käitaja kasutada väsimuse riskijuhtimist ette antud raamides. Lennuamet annab heakskiidu väsimuse riskijuhtimisele vormil VA 510-3. 4.4 Parendamine Lennuameti inspektor järgib ICAO Doc 9966 (FRMS Manual for Regulators) peatükis 6.2.4 toodud protseduure ja põhimõtteid. Lennuameti lennutegevuse osakonna juhataja lisab väsimuse riskijuhtimise käitaja jätkuva järelevalve plaani ja täpsustab vastutava inspektoriga järelevalve ulatuse. Väsimuse riskijuhtimise hindamiseks jätkuva järelevalve käigus kasutatakse hindamisdokumenti (FRM Evaluation Tool) 5. Väsimuse riskijuhtimise heakskiidu tühistamine Kui Lennuameti inspektor tuvastab käitaja väsimuse riskijuhtimises puudujääke, siis olenevalt puudujäägist järgides Euroopa Komisjoni määruse (EL) nr 965/2012 punkti ARO.GEN.350 toodud tegevusi, vähendatakse võrdeliselt käitaja väsimuse riskijuhtimisest tulenevaid eeliseid kuni heakskiidu kehtestuks tunnistamiseni. VIITED 1. Euroopa Parlamendi ja nõukogu määrus (EÜ) nr 216/2008, mis käsitleb tsiviillennunduse valdkonna ühiseeskirju ja millega luuakse Euroopa Lennundusohutusamet ning tunnistatakse kehtetuks nõukogu direktiiv 91/670/EMÜ, määrus (EÜ) nr 1592/2002 ning direktiiv 2004/36/EÜ; 2. Komisjoni rakendusmäärus (EL) nr 965/2012, millega kehtestatakse lennutegevusega seotud tehnilised nõuded ja haldusmenetlused vastavalt Euroopa Parlamendi ja nõukogu määrusele (EÜ) nr 216/2008; 3. Komisjoni määrus (EL) nr 83/2014, millega muudetakse määrust (EL) nr 965/2012, millega kehtestatakse lennutegevusega seotud tehnilised nõuded ja haldusmenetlused vastavalt Euroopa Parlamendi ja nõukogu määrusele (EÜ) nr 216/2008 4. ICAO Doc 9966 (FRMS Manual for Regulators) 5. VA 519-1 V1 Hindamisdokument (FRM Assessment Document) 6. VA 519-2 V1 Väsimuse riskijuhtimise (FRM) taotluse vorm Kadri Tusis Lennutegevuse osakonna vaneminspektor LENNUAMET Dokument AP 519 V1 Leht 3/3 Lõõtsa 5 / 11415 Tallinn / 610 3500 / [email protected] / www.ecaa.ee Registrikood 70000800 KINNITATUD Lennuameti peadirektori 10.02.2017 käskkirjaga nr 1.1-1/17/25 Lisa 2 Hindamisdokument (FRM Evaluation Tool) Käitaja …………………………………………………Esindaja………………………………………………………………….DHS viitenumber……………… Vastutav inspektor…………………………………………………………………………….Inspektori allkiri…………………………………………………… Osalesid………………………………………………………………………………………………………………………………………………………………… Tuvastatud mittevastavusi…………………………………………………………………………………………………………………………………………….. Heakskiidetud JAH EI Kuupäev………………………………………………………………………………………………………………………………………………………………… Kontrollimisel lähtuti: Euroopa Parlamendi ja nõukogu määruse (EÜ) nr 216/2008 artiklist 8, IV lisa puntidest 7.f., 7.g. ja 8.f. ning Euroopa Komisjoni määruse (EL) nr 965/2012 III lisa FTL-alajaost ja sellega seotud tingimustest The following FRM evaluation form can be used at different stages of FRM implementation (i.e. for the gap analysis, assessment of the FRM trial and during continued oversight): Phases 3&4. Launch and Phase 1. Phase 2. Trial Continuous Improvement Preparation The FRM evaluation form is presented in two parts: Part 1 provides a summary evaluation that can be used to determine the presence of the key components of an FRM. It provides a description of performance criteria for each of the key components, allowing evaluation of the development in each of the key component areas over time. “Excellence” markers are included to support ongoing oversight of the operator. As the FRM matures, the Estonian CAA should encourage operators to move towards these markers as part of a performance based approach to continuous improvement. Part 2 builds on Part 1 by identifying a series of elements within each of the FRM components to be evaluated for effectiveness and ongoing development. Where an operator has integrated their FRM into their SMS, evidence of these FRM features need to be clearly and appropriately identified. LENNUAMET VA 519-1 V1 Leht 1/24 Lõõtsa 5 / 11415 Tallinn / 610 3500 / [email protected] / www.ecaa.ee Registrikood 70000800 Part 1 Summary Evaluation Effectiveness Initiating Present and suitable Operating Effective Excellence Index The FRM as a The FRM is still at the Achieved a successful The systems and processes of The FRM is working in an effective The organisation is an industry whole implementation stage regulatory milestone two the FRM are operating. way and is striving for continuous leader and embraces and shares its assessment improvement best practice Safety Policy and The FRM is still at the Achieved a successful There is a safety policy in place Senior Management are clearly The organisation is an industry Documentations implementation stage regulatory milestone two and Senior Management are involved in the FRM and the FRM leader and embraces best practice phase 1 assessment committed to making the FRM Policy sets out the organisations work and is providing intent to manage safety and is appropriate resources to safety clearly evident in the day to day management . operations Risk Management The FRM is still at the Achieved a successful The hazard and risk registers are The organisation is continuously Key Personnel throughout the implementation stage regulatory milestone two being built up and risks are identifying hazards and understands organisation are aware and assessment starting to be managed in it biggest risks and is actively understand the risks relative to proactive manner. managing them and this can be seen their responsibilities and are in their safety performance. Fatigue continuously searching out new Safety Risk management is hazards and risks and re- proactive and predictive. evaluating existing risks Safety Assurance The FRM is still at the Achieved a successful The Organisation has The organisation assures itself that The organisation is continuously implementation stage regulatory milestone two established SPIs that it is is has an effective FRM and is assessing its approach to FRM, is assessment monitoring and is auditing and managing its risk through audit, continuously improving its assessing its FRM and its assessment and monitoring of its performance and seeking out and outputs fatigue safety performance. embracing best practice FRM Promotion The FRM is still at the Achieved a successful The organisation has trained its The organisation puts a considerable In addition the organisation implementation stage regulatory milestone two people and has several mediums resource and effort into training its provides training and safety assessment for fatigue awareness and people and publicising its safety promotion to its non-operational countermeasures promotion that culture and other safety information stakeholders and actively it uses for passing on fatigue and monitors the effectiveness of its researches fatigue risk awareness safety information fatigue safety promotion and training from other industry’s demonstrating continual learning. LENNUAMET VA 519-1 V1 Leht 2/24 Lõõtsa 5 / 11415 Tallinn / 610 3500 / [email protected] / www.ecaa.ee Registrikood 70000800 Part 2 Performance and Compliance Markers Performance and compliance markers identify a series of elements within each of the FRM components. These markers are evaluated according to the following criteria, to allow assessment of compliance and their effectiveness: P Present There is evidence that the ‘marker’ is clearly visible and is documented within the organisation’s FRM Documentation. S Suitable The marker is not unsuitable based on the size, nature, complexity and the inherent risk in the activity that would also consider the industry sector O Operating There is evidence that the marker is in use and an output is being produced E Effective There is evidence that the element or component is effectively achieving the desired outcome Different criteria are more relevant at different stages of FRM implementation: The P and S criteria can be used to carry out a gap analysis. These criteria simply identify existence and appropriateness of the identified markers, but do not evaluate output. The O and E criteria are used for evaluation through the FRM trial, at final approval and continued oversight purposes. As the operator moves to a final approval there needs to be evidence that the marker in use are producing an output (i.e. more and more compliance and performance markers are evaluated as “O”). This may be sufficient to issue and FRM approval. However, for continued use of the FRM the operator needs to be able to demonstrate that the Compliance and Performance markers being used are effective and can demonstrate through their output that the fatigue risks are being actively managed (i.e. more and more compliance and performance markers are evaluated as “E”). Using the O and E elements of the evaluation form for ongoing oversight provides the regulator with a method to ensure the FRM continues to be effective. LENNUAMET VA 519-1 V1 Leht 3/24 Lõõtsa 5 / 11415 Tallinn / 610 3500 / [email protected] / www.ecaa.ee Registrikood 70000800 Excellence and Best Practice Markers Excellence and best practice markers provide a description of elements that are considered to be excellent or industry best practice. They are not evaluated in according to criteria. Instead, evidence of their existence should be described. These markers are include to support ongoing oversight of the operator, providing a method for the regulator to evaluate increasing maturity and to recognise an operator striving for constant improvement of the FRM, as should be the goal of any performance based approach. Form Sections The FRM Evaluation Form is separated into sections relating to the components of an FRM:  FRM Policy and Documents;  Fatigue Risk Management processes;  FRM Safety Assurance processes; and  FRM Promotion processes. LENNUAMET VA 519-1 V1 Leht 4/24 Lõõtsa 5 / 11415 Tallinn / 610 3500 / [email protected] / www.ecaa.ee Registrikood 70000800 Part 2 Evaluation 1.0 FRM POLICY AND DOCUMENTATION 1.1 MANAGEMENT COMMITMENT AND RESPONSIBILITY The organisation should define its FRM policy which should be in accordance with international and national requirements, and which shall be signed by the Accountable Manager of the organisation. The FRM policy should reflect organisational commitments regarding fatigue management, including a clear statement about the provision of the necessary human and financial resources for its implementation and be communicated, with visible endorsement, throughout the organisation. The FRM policy should include the fatigue reporting procedures and clearly indicate which types of behaviours are unacceptable and shall include the conditions under which disciplinary action would not apply. The FRM policy should be periodically reviewed to ensure its remains relevant and appropriate to the organisation. EFFECTIVENESS is achieved when the organisation has defined its FRM policy that clearly states its intentions, objectives and philosophies and there is visible evidence of safety leadership and management ‘walking the talk’ and demonstrating by example. COMPLIANCE + PERFORMANCE MARKERS P S O E How it is achieved Authority Remarks 1.1.1 There is a FRM policy that includes a commitment towards achieving the highest practical management of fatigue risk signed by the Accountable/Executive Manager. 1.1.2 FRM practice reflects the published FRM policy. 1.1.3 The Accountable/Executive Manager and the senior management team promote and demonstrate their commitment to the FRM Policy through active and visible participation in the system. 1.1.4 The FRM policy is communicated to all employees. 1.1.5 The FRM policy includes a commitment to observe all applicable legal requirements, standards, FRM principles and appropriate resources. 1.1.6 The FRM policy actively encourages fatigue reporting. 1.1.7 The FRM policy states the organisation’s intentions, management principles and commitment to continuous improvement in the FRM. 1.1.8 The FRM policy is reviewed periodically to ensure it remains current. 1.1.9 There is evidence of decision making, actions and behaviours that reflect a positive safety culture. EXCELLENCE AND BEST PRACTICE MARKERS P S O E How it is achieved Authority Remarks 1.1.12 Personnel at all levels are involved in the establishment and maintenance of the FRM. LENNUAMET VA 519-1 V1 Leht 5/24 Lõõtsa 5 / 11415 Tallinn / 610 3500 / [email protected] / www.ecaa.ee Registrikood 70000800 1.1.13 The FRM policy is used throughout the organisation and it is implemented at all levels of the organisation. 1.1.14 The FRM policy is clearly visible, or available, to all personnel and is included in key documentation and communication media. 1.1.15 FRM policy objectives drive the organisation’s goals and mission statements. 1.1.16 The organisation regularly verifies that personnel throughout the organisation are familiar with and have understood the policy and its message. AUTHORITY REMARKS LENNUAMET VA 519-1 V1 Leht 6/24 Lõõtsa 5 / 11415 Tallinn / 610 3500 / [email protected] / www.ecaa.ee Registrikood 70000800 1.2 SAFETY ACCOUNTABILITIES The organisation shall identify the accountable executive who, irrespective of other functions, shall have ultimate responsibility and accountability, on behalf of the organisation, for the implementation and maintenance of the FRM. The organisation shall also identify the safety accountabilities of all members of senior management, irrespective of other functions, as well as employees, with respect to the performance of the FRM. FRM responsibilities, accountabilities and authorities shall be documented and communicated throughout the organisation, and shall include a definition of the levels of management with authority to make decisions regarding fatigue risk tolerability. EFFECTIVENESS is achieved when there are clear lines of safety accountabilities throughout the organisation including an accountable person who has ultimate accountability for the FRM and the Accountable Executive/Manager and management team fully understand the fatigue risks faced by the organisation. COMPLIANCE + PERFORMANCE MARKERS P S O E How it is achieved Authority Remarks 1.2.1 An Accountable Executive/Manager has been appointed with full responsibility and ultimate accountability for the FRM to ensure it is properly implemented and performing effectively. 1.2.2 The Accountable Executive/Manager has control of the financial and human resources required for the proper implementation of an effective FRM. 1.2.3 The Accountable Executive/Manager is fully aware of their FRM roles and responsibilities in respect of the fatigue policy and processes and safety culture of the organisation. 1.2.4 FRM accountabilities, authorities and responsibilities are defined throughout the organisation. 1.2.5 Staff at all levels are aware of and understand their FRM accountabilities, authorities and responsibilities regarding all management processes, decisions and actions that could be affected by fatigue. 1.2.6 Fatigue risk management is shared across the organisation (and is not just the responsibility of the Safety Manager and his/her team). 1.2.7 There is evidence of employee involvement and consultation in the establishment and operation of the FRM. LENNUAMET VA 519-1 V1 Leht 7/24 Lõõtsa 5 / 11415 Tallinn / 610 3500 / [email protected] / www.ecaa.ee Registrikood 70000800 EXCELLENCE AND BEST PRACTICE MARKERS P S O E How it is achieved Authority Remarks 1.2.8 There is evidence that FRM principles have penetrated all levels of the organisation and the impact of fatigue on the operation is part of the daily operations considerations. 1.2.9 FRM accountabilities throughout the organisation are clearly documented and acknowledged by the relevant individuals. 1.2.10 There is evidence that senior management recognises the significance of contributions from all levels of the organisation. AUTHORITY REMARKS LENNUAMET VA 519-1 V1 Leht 8/24 Lõõtsa 5 / 11415 Tallinn / 610 3500 / [email protected] / www.ecaa.ee Registrikood 70000800 1.3 APPOINTMENT OF KEY PERSONNEL The organisation shall identify a manager to be the responsible individual and focal point for the implementation and maintenance of an effective FRM. In addition the committee(s) that supports the Accountable Manager and the Safety Manager in delivering an effective FRM should be defined and documented. EFFECTIVENESS is achieved when the FRM is facilitated by the responsible individual and there is a structure of key personnel from the various operational areas of the organisation. COMPLIANCE + PERFORMANCE MARKERS P S O E How it is achieved Authority Remarks 1.3.1 A competent person with the appropriate knowledge, skills and experience has been nominated to manage the operation of the FRM. 1.3.2 The person managing the operation of the FRM fulfils the required job functions and responsibilities. 1.3.3 There is a direct reporting line between the FRM Manager and the Accountable Executive/Manager. (Where the FRM is integrated within an SMS, this reporting line could be FRM manager to the Safety Manager who has a direct line to the Accountable Manager.) 1.3.4 The organisation has allocated sufficient resources to manage the FRM including manpower for the investigation, analysis, auditing and promotion of fatigue issues. 1.3.5 Staff in key roles are trained and kept current in keeping with their roles and responsibilities. 1.3.6 The organisation has established a structured fatigue safety action group or committee, appropriate for the size and complexity of ht e organisation, consisting of a full range of senior management representatives. 1.3.7 The fatigue safety action group / committee includes all stakeholders and other experts are required. LENNUAMET VA 519-1 V1 Leht 9/24 Lõõtsa 5 / 11415 Tallinn / 610 3500 / [email protected] / www.ecaa.ee Registrikood 70000800 EXCELLENCE AND BEST PRACTICE MARKERS P S O E How it is achieved Authority Remarks 1.3.8 Where the FRM is integrated into the SMS, the Safety Review Board or its equivalent monitors the FRM performance of the operations and the effectiveness of the FRM and is normally chaired by the accountable executive. 1.3.9 The fatigue safety action group / committees are focused on fatigue risk management issues and all attendees fully participate. AUTHORITY REMARKS LENNUAMET VA 519-1 V1 Leht 10/24 Lõõtsa 5 / 11415 Tallinn / 610 3500 / [email protected] / www.ecaa.ee Registrikood 70000800 1.4 FRM DOCUMENTATION The organisation shall develop and maintain FRM documentation describing the policy and objectives, the FRM requirements, processes and procedures, the accountabilities, responsibilities and authorities for processes and procedures, and the FRM outputs. The organisation shall develop and maintain a Fatigue Risk Management System manual to communicate its approach to the management of safety throughout the organisation, or shall incorporate the FRM documentation into its existing organisation documentation. EFFECTIVENESS is achieved when the organisation has FRM documentation that describes their approach to the management of fatigue that is used throughout the organisation and is regularly reviewed and updated. COMPLIANCE + PERFORMANCE MARKERS P S O E How it is achieved Authority Remarks 1.4.1 There is documentation that describes the FRM and the interrelationships between all of its elements. 1.4.2 FRM documentation is regularly reviewed and updated with appropriate version control in place. 1.4.3 FRM documentation is readily available to all personnel. 1.4.4 The FRM documentation details and references the means for the storage of all FRM related records. LENNUAMET VA 519-1 V1 Leht 11/24 Lõõtsa 5 / 11415 Tallinn / 610 3500 / [email protected] / www.ecaa.ee Registrikood 70000800 EXCELLENCE AND BEST PRACTICE MARKERS P S O E How it is achieved Authority Remarks 1.4.5 FRM documentation is incorporated into existing organisational manuals. 1.4.6 The company has analysed and uses the most appropriate medium for the delivery of documentation at both the corporate and operational levels. AUTHORTIY REMARKS LENNUAMET VA 519-1 V1 Leht 12/24 Lõõtsa 5 / 11415 Tallinn / 610 3500 / [email protected] / www.ecaa.ee Registrikood 70000800 2.0 FATIGUE RISK IDENTIFICATION The organisation shall develop and maintain a formal process that ensures that fatigue risks are identified. This should include the investigation of incidents and accidents, even where fatigue was not primarily sighted to identify potential fatigue risks. Fatigue risk identification shall be based on a combination of reactive, proactive and predictive methods of data collection as identified in the FRM manual. EFFECTIVENESS is achieved when fatigue risks are being identified and reported throughout the organisation. Fatigue risks are captured in a risk register and assessed in a systematic and timely manner. COMPLIANCE + PERFORMANCE MARKERS P S O E How it is achieved Authority Remarks 2.1.1 The organisation has a reporting system to captures errors, hazards and near misses that is practicable and accessible to all staff. 2.1.2 The organisation has proactively identified all the major fatigue risks and assessed them in related to its current activities and operational context. 2.1.3 The fatigue reporting system provides appropriate feedback to the reporter of any actions taken (or not taken) and, where appropriate, to the rest of the organisation. 2.1.4 Fatigue investigations are carried out to identify underlying causes and potential level of risk. 2.1.5 Fatigue reports are acted on in a timely manner. 2.1.6 Fatigue risk identification is an ongoing process and involves all key personnel and appropriate stakeholders. 2.1.7 Personnel responsible for investigating reports are trained in investigation techniques. 2.1.8 Investigations establish causal/contributing factors (why it happened, not just what happened). 2.1.9 Personnel are aware of the organisations reporting policy and process. LENNUAMET VA 519-1 V1 Leht 13/24 Lõõtsa 5 / 11415 Tallinn / 610 3500 / [email protected] / www.ecaa.ee Registrikood 70000800 EXCELLENCE AND BEST PRACTICE MARKERS P S O E How it is achieved Authority Remarks 2.1.10 There is an active fatigue reporting system with reporting levels appropriate to the operational circumstances and related metrics. 2.1.11 Fatigue Reports include the reporter’s own errors and events that the reporter would not normally report (roster and personal non-roster actions that affected fatigue). 2.1.12 The fatigue reporting system empowers personnel to propose preventative and corrective actions. 2.1.13 The fatigue reporting system is actively used throughout the organisation. 2.1.14 There is a process in place to analyse fatigue reports and risk registers to look for trends and gain useable management information. AUTHORITY REMARKS LENNUAMET VA 519-1 V1 Leht 14/24 Lõõtsa 5 / 11415 Tallinn / 610 3500 / [email protected] / www.ecaa.ee Registrikood 70000800 2.2 FATIGUE RISK ASSESSMENT AND MITIGATION PROCESS The organisation shall develop and maintain formal process that ensures analysis, assessment and control of fatigue risks in operations to as low as reasonably practicable. EFFECTIVENESS is achieved when there is evidence that the process that ensures analysis, assessment and control of the fatigue risks in operations is being used to effectively manage the fatigue risks. COMPLIANCE + PERFORMANCE MARKERS P S O E How it is achieved Authority Remarks 2.2.1 There is a structured process for the management of fatigue risk that includes the assessment of fatigue risk, which takes into account consideration of scientific knowledge and operational influences. 2.2.2 There are criteria for evaluating the level of fatigue risk the organisation is willing to accept. 2.2.3 The organisation has fatigue risk control strategies that include control, avoidance, acceptance, mitigation, elimination and where applicable a corrective action plan. 2.2.4 Corrective actions resulting from the fatigue risk assessment, including timelines and allocation of responsibilities are documented. 2.2.5 Fatigue risk management is routinely applied in decision making processes. 2.2.6 Effective and robust mitigations and controls are implemented. 2.2.7 Fatigue risk assessments and ratings are appropriately justified against scientific knowledge principles and operational knowledge. 2.2.8 Senior management have visibility of medium and high fatigue risks and their mitigation and controls. LENNUAMET VA 519-1 V1 Leht 15/24 Lõõtsa 5 / 11415 Tallinn / 610 3500 / [email protected] / www.ecaa.ee Registrikood 70000800 EXCELLENCE AND BEST PRACTICE MARKERS P S O E How it is achieved Authority Remarks 2.2.9 There is evidence that fatigue risks are being managed to as low as reasonably practical. 2.2.10 The organisation uses its fatigue risk management results to develop best practice guidelines. 2.2.11 The fatigue risk management processes are reviewed and improved on a periodic basis. 2.2.12 The organisation engages with the industry on FRM matters to further flight safety. AUTHORITY REMARKS LENNUAMET VA 519-1 V1 Leht 16/24 Lõõtsa 5 / 11415 Tallinn / 610 3500 / [email protected] / www.ecaa.ee Registrikood 70000800 3.1 FRM PERFORMANCE MONITORING AND MEASUREMENT The organisation shall develop and maintain the means to verify the safety performance of the organisation and to validate the effectiveness of fatigue risk controls. The safety performance of the organisation shall be verified in reference to the safety performance indicators and safety performance targets of the FRM. EFFECTIVENESS is achieved when the organisation has developed a series of FRM performance indicators that are appropriate to the type of operation. There is a means to measure and monitor trends and take appropriate action when necessary. COMPLIANCE + PERFORMANCE MARKERS P S O E How it is achieved Authority Remarks 3.1.1 Fatigue mitigation objectives have been established. 3.1.2 Safety performance indicators relevant to fatigue mitigation objectives have been defined, promulgated and are being monitored and analysed for trends. 3.1.3 The above safety performance indicators are linked to the organisation’s FRM policy. 3.1.4 Fatigue risk mitigations and controls are being verified /audited to confirm they are working and effective. 3.1.5 Audits are carried out that focus on the fatigue mitigation performance of the organisation. 3.1.6 Fatigue mitigation objectives and performance indicators are reviewed and updated periodically. 3.1.7 Fatigue mitigation objectives and goals are specific, measureable, agreed to, relevant and time-based. 3.1.8 Fatigue Risk Assurance and Compliance Monitoring activities feed back into the fatigue hazard identification process. LENNUAMET VA 519-1 V1 Leht 17/24 Lõõtsa 5 / 11415 Tallinn / 610 3500 / [email protected] / www.ecaa.ee Registrikood 70000800 EXCELLENCE AND BEST PRACTICE MARKERS P S O E How it is achieved Authority Remarks 3.1.9 When establishing and reviewing fatigue risk objectives and performance indicators, the organisation considers:- hazards and risks; financial, operational and business requirements; and, views of interested parties. AUTHORITY REMARKS LENNUAMET VA 519-1 V1 Leht 18/24 Lõõtsa 5 / 11415 Tallinn / 610 3500 / [email protected] / www.ecaa.ee Registrikood 70000800 3.2 THE MANAGEMENT OF CHANGE The organisation shall develop and maintain a formal process to identify changes within the organisation and its operation, which may affect established fatigue management processes, to describe the arrangements to ensure fatigue safety performance before implementing changes, and to eliminate or modify fatigue risk controls that are no longer needed or effective due to changes in the operational environment. EFFECTIVENESS is achieved when the organisation uses the fatigue risk management system to proactively assess all major changes to the organisation and its operations to ensure appropriate fatigue mitigation is maintained. COMPLIANCE + PERFORMANCE MARKERS P S O E How it is achieved Authority Remarks 3.2.1 The organisation has established a process and conducts formal fatigue hazard analyses/risk assessment for major operational changes, major organisational changes and changes in key personnel. 3.2.2 Fatigue safety case/risk assessments consider the influences of all the associated task and contextual factors connected to the duty or flight (such as airport, frequency, experience, et) as well as the physiological fatigue factors. 3.2.3 The FSAG is involved in the change management process. 3.2.4 During the change management process previous fatigue risk assessments and existing hazards are reviewed for possible effects (negative and positive). 3.2.5 All organisational and operational changes which could impact fatigue risks are subject to the change management process. LENNUAMET VA 519-1 V1 Leht 19/24 Lõõtsa 5 / 11415 Tallinn / 610 3500 / [email protected] / www.ecaa.ee Registrikood 70000800 EXCELLENCE AND BEST PRACTICE MARKERS P S O E How it is achieved Authority Remarks 3.2.6 Validation of the fatigue related safety performance after organisational and operational changes have taken place to assure assumptions remain valid and the change was effective. 3.2.7 Fatigue risk accountabilities, authorities and responsibilities are reviewed as part of the change. AUTHORITY REMARKS LENNUAMET VA 519-1 V1 Leht 20/24 Lõõtsa 5 / 11415 Tallinn / 610 3500 / [email protected] / www.ecaa.ee Registrikood 70000800 3.3 CONTINUOUS IMPROVEMENT OF THE FRM The organisation shall develop and maintain a formal process to identify the causes of substandard performance of the FRM, determine the implications of substandard performance of the FRM, determine substandard performance in operations, and eliminate or mitigate such causes. EFFECTIVENESS is achieved when the organisation routinely monitors the FRM performance to identify potential areas of improvement and the outcomes of this process lead to improvements to the FRM. COMPLIANCE + PERFORMANCE MARKERS P S O E How it is achieved Authority Remarks 3.3.1 The Safety Review Board or equivalent has the necessary authority to make decisions related to the improvement and effectiveness of the FRM. 3.3.2 The FRM is periodically reviewed for improvements in safety performance. 3.3.3 There is evidence of the maintenance and continuous improvement of the FRM. EXCELLENCE AND BEST PRACTICE MARKERS P S O E How it is achieved Authority Remarks 3.3.4 Evidence of lessons learnt is incorporated into the FRM policy and procedures. 3.3.6 Best practice is sought and embraced. AUTHORITY REMARKS LENNUAMET VA 519-1 V1 Leht 21/24 Lõõtsa 5 / 11415 Tallinn / 610 3500 / [email protected] / www.ecaa.ee Registrikood 70000800 4.1 TRAINING AND EDUCATION All personnel are trained and competent to perform their FRM related duties and the training programme is monitored for its effectiveness and updated. EFFECTIVENESS is achieved when all personnel are trained and demonstrate the necessary competencies perform their FRM related duties and the training programme is monitored for its effectiveness and updated. COMPLIANCE + PERFORMANCE MARKERS P S O E How it is achieved Authority Remarks 4.1.1 There is a documented process to identify FRM training requirements so that personnel are competent to perform their duties. 4.1.2 There is a process in place to measure the effectiveness of training and to take appropriate action to improve subsequent training. 4.1.3 There is a process that evaluates the individual’s competence and takes appropriate remedial action when necessary. 4.1.4 Training includes initial and recurrent training. 4.1.5 A training record is maintained for each employee trained. 4.1.6 An annual training plan is in place. 4.1.6 Training exercises and methods for all employees are kept current to reflect new techniques, technologies, results of investigations, corrective actions and regulatory changes. LENNUAMET VA 519-1 V1 Leht 22/24 Lõõtsa 5 / 11415 Tallinn / 610 3500 / [email protected] / www.ecaa.ee Registrikood 70000800 EXCELLENCE AND BEST PRACTICE MARKERS P S O E How it is achieved Authority Remarks 4.1.8 Training includes human and organisational factors including non technical skills with the intent of reducing fatigue related human error. 4.1.9 A training needs analysis is carried out for all staff and is regularly reviewed. 4.1.10 Employees have a mechanism to request additional training in relation to the role in FRM. 4.1.11 Management recognise and uses informal opportunities to instruct employees in fatigue management. AUTHORITY REMARKS LENNUAMET VA 519-1 V1 Leht 23/24 Lõõtsa 5 / 11415 Tallinn / 610 3500 / [email protected] / www.ecaa.ee Registrikood 70000800 4.2 SAFETY COMMUNICATION The organisation shall develop and maintain formal means for safety communication that ensures that all personnel are fully aware of the FRM, conveys fatigue related safety critical information, and explains why particular actions are taken and why safety procedures are introduced or changed. EFFECTIVENESS is achieved when all personnel are aware of the FRM, fatigue-related safety critical information and their role in respect of fatigue management. COMPLIANCE + PERFORMANCE MARKERS P S O E How it is achieved Authority Remarks 4.2.1 FRM plans and strategies are communicated throughout the organisation to staff. 4.2.2 Significant fatigue-related events and investigation outcomes are communicated to relevant staff, including contracted organisations where appropriate. 4.2.2 There is an FRM communication strategy defining appropriate methods and media. EXCELLENCE AND BEST PRACTICE MARKERS P S O E How it is achieved Authority Remarks 4.2.3 Significant fatigue-related events and investigation outcomes from external sources are communicated to staff, including contracted organisations where appropriate. 4.2.5 The effectiveness of FRM communication is routinely assessed and the strategy revised as required. 4.2.6 Fatigue related information is appropriately shared with other parties. AUTHORITY REMARKS LENNUAMET VA 519-1 V1 Leht 24/24 Lõõtsa 5 / 11415 Tallinn / 610 3500 / [email protected] / www.ecaa.ee Registrikood 70000800 KINNITATUD Lennuameti peadirektori 10.02.2017 käskkirjaga nr 1.1-1/17/25 Lisa 3 Väsimuse riskijuhtimise (FRM) prooviperioodi taotluse vorm Väsimuse riskijuhtimise (FRM) taotluse vorm Väsimuse riskijuhtimise (FRM) prooviperioodi taotlus Väsimuse riskijuhtimise (FRM) taotlus Käitaja andmed Nimi Registrikood Postiaadress Telefoninumber E-posti aadress Käesoleva taotlusega esitan (ORO.FTL.120): üldiste väsimuse riskijuhtimise ideede ja põhimõtete kirjelduse (väsimuse riskijuhtimise poliitika); väsimuse riskijuhtimise protsesside dokumentatsiooni, sealhulgas töötajatele nende vastutusalade teadvustamise korra ning selle dokumentatsiooni muutmise korra; teaduslikud põhimõtted ja teadmised; ohtude tuvastamise ja riskihindamise korra, mis võimaldab juhtida meeskonnaliikme pidevast väsimusest tekkivat tegevusriski (tekkivaid tegevusriske); riskimaandamise korra, mis sisaldab meeskonnaliikme väsimusest käitajale tekkinud riski (riskide) tõhusa maandamise viivitamatuid meetmeid, mille alusel saab väsimusriski selliste meetmetega saavutatud maandamist pidevalt jälgida ja korrapäraselt hinnata; väsimuse riskijuhtimise ohutuse tagamise korra; väsimuse riskijuhtimise edendamise korra. LENNUAMET VA 519-2 V1 Leht 1/2 Lõõtsa 5 / 11415 Tallinn / 610 3500 / [email protected] / www.ecaa.ee Registrikood 70000800 Kinnitan, et väsimuse riskijuhtimine on kooskõlas lennuaja spetsifikatsiooniskeemi, käitaja suuruse ning tegevuse laadi ja keerukusega, võttes arvesse tegevusega kaasnevaid ohte ja nendega seotud riske ning kohaldatavat lennuaja spetsifikatsiooniskeemi. Kinnitan, et kasutusele võetakse riskimaandusmeetmeid, kui väsimuse riskijuhtimise ohutuse tagamise korrast nähtub, et vajalikku ohutustaset ei säilitata. Nimi: ……………………... Kuupäev: ……………………... Allkiri: …………………… LENNUAMET VA 519-2 V1 Leht 2/2 Lõõtsa 5 / 11415 Tallinn / 610 3500 / [email protected] / www.ecaa.ee Registrikood 70000800 KINNITATUD Lennuameti peadirektori 10.02.2017 käskkirjaga nr 1.1-1/17/25 Lisa 5 Individual Flight Time Specification Scheme (IFTSS) Assessment Evaluation Record Käitaja …………………………….. Esindaja …………………. DHS viitenumber …….…………… Vastutav inspektor …………………………………………………… Inspektori allkiri ……………………………………………………… Osalesid …………………………………………………………………………………………………… Tuvastatud mittevastavusi ……………………………………………………………………….……… Heakskiidetud JAH …….EI ……. Kuupäev…………………………………………………………………………………………………… Kontrollimisel lähtuti: Euroopa Parlamendi ja nõukogu määruse (EÜ) nr 216/2008 artiklist 8, IV lisa puntidest 7.f., 7.g. ja 8.f. ning Euroopa Komisjoni määruse (EL) nr 965/2012 III lisa FTL-alajaost ja sellega seotud sertifitseerimistingimustest Introduction This evaluation guide provides Estonian CAA inspector with a framework to assist in the evaluation of an individual flight time specification scheme (IFTSS) under the provisions of ARO.OPS.235 (b), (c) and/or (d). The objective is to provide a consistent and proportionate approach. Estonian CAA should be satisfied that a valid safety case has been produced to support an IFTSS deviating and/or derogating from the Agency’s certification specifications (CS-FTL) and/or Implementing Rules (Subpart FTL). How to use the IFTSS Assessment Evaluation Record Estonian CAA will need to judge how deep it needs to go into the assessment of the operator’s assessment. Estonian CAA needs to be satisfied that the presented evidence is relevant to the types of flight operations. The processes and procedures described must be sufficient to uncover and manage different causes of crew member fatigue that may require different controls and strategies to mitigate the associated risks. Deviating and/or derogating from EASA CS-FTL and/or Subpart FTL might have both intended and unintended consequences. Therefore the operator is required to identify an upper boundary which flight and duty times will not exceed and a lower boundary under which no rest period will be shortened even when using mitigations and processes within an FRM. It aims to offer an extra layer of insurance and sets clear expectations amongst all stakeholders. Estonian CAA will need to make a judgement of the organisation’s capability and competence in producing a valid safety case/risk assessment. This will include a review of the organisation’s management system capabilities to support the required assurance and review processes should approval of the IFTSS be granted. The evaluation has seven interrelated steps: 0 Assessment of the safety performance of the organisation. Based on the safety performance of the organisation and taking into account its oversight records, the Estonian CAA determines if the organisation is in general capable and able to manage IFTSS. 1 Assessment of the scope and impact of the proposed IFTSS. Estonian CAA studies the IFTSS safety case and submitted documentation to understand the IFTSS, its scope, its operational environment, its overall impact, the reasons for it, any related services, and the system components used by those services. Estonian CAA verifies that it has received all necessary documentation to start its assessment. LENNUAMET VA 517-1 V1 Leht 1/8 Lõõtsa 5 / 11415 Tallinn / 610 3500 / [email protected] / www.ecaa.ee Registrikood 70000800 2 Identification and assessment of IFTSS and its consequences. Estonian CAA analyses the IFTSS and its consequences to determine whether an appropriate identification process of the impacts and possible risks of fatigue has been carried out. 3 Evaluation of the way that likelihood and severity have been classified and how the arising fatigue risk is managed. Estonian CAA reviews the likelihood and severity classification to assess whether it is appropriate and justified and whether appropriate risk management strategies are used and applied consistently. 4 Assessing the fatigue mitigation measures. Estonian CAA assesses fatigue mitigations to determine whether the proposed measures are reasonable and robust enough and the risks arising from fatigue will be reduced to an acceptable level. 5 Assessing the claims, arguments and evidence provided to demonstrate that the safety case or safety risk assessment is valid. Estonian CAA considers the arguments and justification to judge whether the IFTSS is valid and does not have an adverse effect on safety. 6. Safety case or safety risk assessment assurance. Estonian CAA assesses the ability of the operator of managing the implementation of the IFTSS including any transitional risks. This shall also include an assurance plan to consider the residual risk once the IFTSS has been implemented and how other changes that might have a direct or indirect impact on crew member fatigue are managed. Organisational Capabilities To assess the organisational capability the following questions should be answered: 1 Does the operator have an approved FRM in accordance with ORO.FTL.120? Yes No 2 Is the proposed IFTSS within the capabilities of the operator? Yes No (The assessment of some of the following performance indicators might help to assess an operators overall management capability: - Are findings being addressed and closed in a timely manner? - Trend of commander’s discretions in seasonal period - Trend and process to address fatigue in ASR/MOR 3 Does the operator have sufficient fatigue management knowledge? Yes No (The operator may demonstrate sufficient fatigue management knowledge by providing training records for their staff or by demonstrating that the service of fatigue management experts is available. 4 Has the operator previously undertaken a similar change successfully? Yes No 5 Is the IFTSS to be controlled by the management team internally without the use of external Yes No consultants to support the project? (External consultants might help improving the quality of the data.) 6 Does the competent authority have confidence that the operator can successfully manage the Yes No project and deliver the objectives? 7 Is the impact of the IFTSS low in respect of the operator and the aviation system? Yes No 8 Do other applicable EU and National requirements than the requirements of Regulation (EU) No Yes No 965/2012 as amended by Regulation (EU) No 83/2014 allow the change to be implemented? Proceed to step 1 if at least six responses to the questions are YES. LENNUAMET VA 517-1 V1 Leht 2/8 Lõõtsa 5 / 11415 Tallinn / 610 3500 / [email protected] / www.ecaa.ee Registrikood 70000800 Step 1 – Assessment of the scope and impact of the change Objective: To assure that the operator understands the IFTSS it submits and understands the direct and indirect safety impact of the IFTSS, considering the full extent of the system and operations concerned. Actions Evaluation guidance Comments: 1.1 Review the documentation to What element(s) is the IFTSS determine whether it adequately deviating from? describes the scope of the Why? IFTSS. Is the IFTSS described qualitatively and quantitatively? 1.2 Review the documentation to Have at least the following been determine whether the IFTSS considered? considers the environment in People which the operator / services Procedures operate? Equipment Stakeholders Physical environment Operator’s safety culture Legal and regulatory environment Natural hazards External threats 1.3 Review the documentation to Have all expected interfaces to determine whether the other services and systems been interfaces with other services described? and activities have been assessed? 1.4 Review the documentation to Is it: determine whether it is Clear? adequate to provide an Complete? understanding of the IFTSS. Appropriate? Consistent? Unambiguous? Does it make sense? Pertinent to the IFTSS? 1.5 Review the documentation to Do the defined impacts consider: determine whether the various • Direct interactions with what direct and indirect impacts of has been changed the proposed IFTSS have been • Knock-on effects from the defined? direct interactions • Indirect impacts 1.6 Review the documentation to Have interactions of the IFTSS on determine whether the operator individuals or systems with other has considered the cumulative elements been considered? effects of the IFTSS. 1.7 Determine whether the IFTSS Are there un-validated safety case makes a clear assumptions? conclusion for the safety of the proposed IFTSS. 1.8 Has the IFTSS safety case been For significant IFTSSs you would signed and accepted by an expect to see the Accountable appropriately authorised person Manager signing the safety case. in the operator? Has the IFTSS been understood and described to continue to assess the IFTSS safety case? If so continue to step 2 LENNUAMET VA 517-1 V1 Leht 3/8 Lõõtsa 5 / 11415 Tallinn / 610 3500 / [email protected] / www.ecaa.ee Registrikood 70000800 Step 2 – Assessing hazard and consequence identification Objective: To assure that an appropriate hazard identification process has been carried out in respect of the IFTSS and the range of consequences on crew member fatigue have been identified and documented. Actions Evaluation Guidance Comments 2.1 Are the impacts on fatigue and How is this documented? Have related consequence existing procedures been identification processes followed? documented? 2.2 Who were the people involved Have the right people been chosen in the process? (this may include subcontractors and external stakeholders)? Why? 2.3 Which method(s) were used Was the impact fatigue for impact on fatigue and identification processes consequence identification? appropriate for the IFTSS concerned? 2.4 Have human performance Have the following been related hazards other than considered: working environment, fatigue and their consequences communication, human been identified? physiology, stress? 2.5 Has the impact on fatigue There may not be complete data or identification been based on information available because the suitable information or data? IFTSS is needed for future operations. Have predictive and proactive processes been used adequately? 2.6 Confirm that there are records This may be included as part of the for the impact on fatigue and safety case documentation or held consequence identification. separately (but cross referred to) stemming from the operator’s FRM/SMS documentation. 2.7 Have impacts on fatigue Impacts on fatigue outside of the associated with external control of the operator such as stakeholders been considered? providers for crew accommodation and positioning (including commuting) should be considered. 2.8 Review the records and assess This may require further advice whether the obvious impacts from specialists or colleagues. on fatigue (that you are aware of through experience or previous assessments of similar work) and their consequences have been identified. 2.9 Trace impacts on fatigue Some impacts on fatigue may have through the documentation to multiple consequences (e.g. their consequences. transient & cumulative) and this needs to be reflected in the documentation. 2.10 Assess from the This should include impacts on documentation whether you fatigue and their consequences believe that sufficient effort related to the transitional phase of has been expended identifying the implementation of the IFTSS. and documenting the impacts on fatigue. 2.11 Is there evidence to support This can either be based on the assumed quantitative historical scientific data, or on a impact and the rates of success predictive analysis on the basis of of mitigations (safety setting safety requirements and requirements)? showing that they are met. LENNUAMET VA 517-1 V1 Leht 4/8 Lõõtsa 5 / 11415 Tallinn / 610 3500 / [email protected] / www.ecaa.ee Registrikood 70000800 Step 3 – Evaluate the way that likelihood and severity have been classified and how the arising fatigue risk is managed Objective: To assure an acceptable classification has been used to classify the likelihood and severity of the fatigue consequences identified and an acceptable risk tolerability matrix has been used to classify the acceptability of the risks identified. Actions Evaluation Guidance Comments 3.1 Have appropriate likelihood Are they the same as that used in and severity definitions been the operator’s SMS? provided and used to classify This may be qualitative definitions the consequences? supported by expert judgement or quantitative definitions when data is available. 3.2 Has a risk tolerability matrix Is this the same as that used in the been defined and used? operator’s SMS? 3.3 Have the likelihood and Is the likelihood, severity and risk severity for each fatigue scored before and after mitigating consequence been recorded and action has been taken? an overall risk score calculated? 3.4 Has a likelihood and severity Does the classification match the level been recorded and the definitions? overall risk calculated for the Appears the classification fatigue consequences reasonable? identified? Does the risk score match the risk tolerability matrix / classification? 3.5 Has the review of likelihood What is the operator’s process for and severity taken into account this review? the effectiveness of other existing barriers and defences? 3.6 Is the risk adequately Where a risk remains tolerable has controlled? the decision to accept this risk been made by an appropriately authorised person and the reasoning behind the acceptance been recorded? LENNUAMET VA 517-1 V1 Leht 5/8 Lõõtsa 5 / 11415 Tallinn / 610 3500 / [email protected] / www.ecaa.ee Registrikood 70000800 Step 4 – Assessing the risk mitigation measures Objective: To assure reasonable and pertinent fatigue mitigations have been identified and actioned. Actions Evaluation Guidance Comments 4.1 Check that the fatigue Confirm that this is carried out to mitigations are established, existing procedures and processes. recorded and will continue to be effective. 4.2 Determine who was involved in Were appropriate people involved establishing the fatigue in the decision making and is there mitigations appropriate ownership of mitigations in accordance with defined roles and responsibilities? 4.3 Review the fatigue mitigations. Are the mitigations reasonable and Assess whether the measures robust? are appropriate and pertinent. Are the mitigations practical and realistic? Are the mitigations directly related to the fatigue cause? 4.4 Review the fatigue mitigations, Has the residual risk arising from are they appropriate, achievable fatigue been calculated after and is the residual risk taking into consideration all considered appropriate after the fatigue mitigations? risk reduction strategies. 4.5 Have the fatigue mitigation Do the mitigation actions impact actions considered the effect on any existing barriers or defences existing barriers or defences? related to current other risks or safety requirements? 4.6 Have HF principles been Is there an over reliance on human considered in the choice of action as a fatigue mitigation? fatigue mitigations. How fail safe and error tolerant is the measure? LENNUAMET VA 517-1 V1 Leht 6/8 Lõõtsa 5 / 11415 Tallinn / 610 3500 / [email protected] / www.ecaa.ee Registrikood 70000800 Step 5 – Assessing the claims, arguments and evidence provided to demonstrate that the safety case or safety risk assessment is valid Objective: To assure good arguments supported by acceptable levels of evidence are in place to support the claims. Actions Evaluation Guidance Comments 5.1 Are the safety arguments Is it possible to reject the arguments? sound? Do the mitigating measures meet the applicable regulatory requirements? Do they provide an equivalent level of protection from fatigue/safety? Has a compliance monitoring system feedback loop been included in the proposed IFTSS? Do they addressed everything?  Confirm that an argument (a justification) for all claims is made.  Assess the reasonableness of the arguments. Confirm that the claims have the necessary evidence to support them. 5.2 Confirm that the safety case The safety case documentation should documentation complies with reflect the processes and procedures the procedures found in the detailed in the operator’s SMM (or Safety Management (or Fatigue FRM documentation if the operator has Risk Management if the one). operator has one) of the operator. 5.3 Have transitional risks been Additional hazards and risks may be considered and addressed. associated with the transition from the existing operation to the IFTSS operation and will need to be identified and addressed. 5.4 Have conclusions for the safety Review the conclusions: case been included? Ensure that the conclusion states that the IFTSS and the transitional arrangements can be implemented safely. 5.5 Some mitigations may take the Legal requirements may come from form of legal requirements ICAO, EU Regulations, EASA, the applicable to the IFTSS under competent authority or other national consideration. Have these been legislation. captured and addressed in the safety case? LENNUAMET VA 517-1 V1 Leht 7/8 Lõõtsa 5 / 11415 Tallinn / 610 3500 / [email protected] / www.ecaa.ee Registrikood 70000800 Step 6 – Safety Case or Safety Risk Assessment Assurance Objective: To assure the safety case has included a safety assurance function, which will check and verify the hazard identification and risk management processes will achieve the desired outcome.. Actions Evaluation Guidance Comments 6.1 Has the operator identified the Some of the mitigating controls critical mitigating controls that will be more critical than others. will be subject to safety This should be highlighted. assurance checking? Critical in terms of:  Impact.  Robustness of the controls.  Number of remaining barriers in place. 6.2 How does the operator Has an appropriate plan for confirm the mitigating controls checking the barriers and defences or defences will be checked to been defined? verify they are effective? Have performance indicators been established? Are there adequate contingency plans in place? 6.3 How will the operator test that How are they going to monitor and the assumptions made in the review the assumptions after the safety case are valid? IFTSS has been implemented? How will they gather sufficient data to support the claims? 6.4 When and how often will the The original claims made in the safety case be reviewed? safety case may be affected by changes in the system, environment or operator. 6.5 Does the operator’s change Changes in the system, management procedure take environment, operator may have a account of the need to review direct, indirect or knock-on effect the safety cases? on fatigue. LENNUAMET VA 520-1 V1 Leht 8/8 Lõõtsa 5 / 11415 Tallinn / 610 3500 / [email protected] / www.ecaa.ee Registrikood 70000800 KINNITATUD Lennuameti peadirektori 10.02.2017 käskkirjaga nr 1.1-1/17/25 Lisa 6 Audit guidance for the Transition to EASA Subpart FTL (Elements under performance based requirements managed under the operators SMS. This does not cover FRM applications.) Käitaja ……………………………………………… Esindaja …………………………………… DHS viitenumber ……..……………….. Vastutav inspektor ………………………………………………………. Inspektori allkiri…………………………………………………... Osalesid……………………………………………………………………………………………………………………………………………. Tuvastatud mittevastavusi ………………………………………………………………………………………………………………………. Heakskiidetud JAH EI Kuupäev…………………………………………………………………………………………………………………………………………… Kontrollimisel lähtuti: Euroopa Parlamendi ja nõukogu määruse (EÜ) nr 216/2008 artiklist 8, IV lisa puntidest 7.f., 7.g. ja 8.f. ning Euroopa Komisjoni määruse (EL) nr 965/2012 III lisa FTL-alajaost ja sellega seotud sertifitseerimistingimustest 1. ORO.FTL.110 Operator responsibilities/ ORO.GEN.200 Management System Ref: Marker How is it achieved? Remarks 1.1 Crew member fatigue is indicated as a potential hazard on the organisations hazard log and the risk register identifies specific operational aspects where fatigue could generate an increased risk. (ORO.GEN.200) 1.2 The Operator’s Fatigue management processes are managed as part of the BP operators SMS processes. (ORO.GEN.200) 1.3 There is a method by which crew can report fatigue (ASR / specific Fatigue reporting form) (ORO.GEN.200(a)(3)). 1.4 The Operator has demonstrated, within their operation / operations, how fatigue risks are:  identified and assessed  monitored  controlled (ORO.GEN.200 / ORO.FTL.110 (b)(d)(e)(g)) 1.5 The consideration of fatigue risk is undertaken at the earliest opportunity in BP the flight planning / network scheduling process. As a minimum this would be on a seasonal (summer/winter) basis. (AMC1 ORO.FTL110) 2. ORO.FTL.110 (a) Operator responsibilities “Duty rosters are published sufficiently in advance to provide the opportunity for crew members to obtain adequate rest” Ref: Marker How is it achieved? Remarks LENNUAMET VA 517-2 V1 Leht 1/7 Lõõtsa 5 / 11415 Tallinn / 610 3500 / [email protected] / www.ecaa.ee Registrikood 70000800 2.1 Rosters are published at least 14 days in advance. (AMC1 ORO.FTL.110(a)) 3. ORO.FTL.110 (b) Operator Responsibilities “The Operator ensures that flight duty periods are planned in a way that enables crew members to remain sufficiently free from fatigue so that they can operate to a satisfactory level of safety under all circumstances.” Ref: Marker How is it achieved? Remarks 3.1 The Operator has developed their own Fatigue Management rostering rules to manage the risks associated with their type of operation(s), specifically in relation to the requirements of (b) (AMC1 ORO.FTL.110) 3.2 The Operator has a procedure for managing the possibility that crew working overtime or on rostered days off, might encounter elevated levels of fatigue during the duty. (ORO.FTL.110 (b)(d)) 3.3 The Operator can demonstrate that the FDP’s are developed to take into account sufficient time for pre-flight duties, taxiing, flight time and turnaround times. (AMC1 ORO.FTL110 (b)) 4. ORO.FTL.110 (c) Operator Responsibilities “Specify reporting times that allow sufficient time for ground duties“ Ref: Marker How is it achieved? Remarks 4.1 Specified reporting times demonstrate that they allow sufficient time for ground duties. 4.2 The reporting times specified by the Operator take account of the type of operation, the size and type of the aircraft and the reporting airport conditions. (GM1 ORO.FTL.205(a)(1)) 5. ORO.FTL.110 (d) Operator Responsibilities “Take into account the relationship between the frequency and pattern of FDP’s and rest periods and give consideration to the cumulative effects of undertaking long duty hours combined with minimum rest periods” Ref: Marker How is it achieved? Remarks 5.1 The Operator considers the cumulative effects of undertaking long duty hours combined with minimum rest periods 5.2 Procedures are in place to consider the relationship between the frequency and pattern of flight duty periods and rest periods when rosters are constructed. (AMC1 ORO.FTL.110) 5.3 The operator can demonstrate that they distribute the work evenly. (AMC1 ORO.FTL.110 (a)) 5.4 The Operator has developed their own fatigue management rostering rules to manage the risks associated with their type of operation(s), (specifically in relation to the requirements of (d). (AMC1 ORO.FTL.110) 6. ORO.FTL.110 (e) Operator Responsibilities “Allocate duty patterns which avoid practices that cause a serious disruption of an established sleep/work pattern, such as alternating day/night duties” LENNUAMET VA 517-2 V1 Leht 2/7 Lõõtsa 5 / 11415 Tallinn / 610 3500 / [email protected] / www.ecaa.ee Registrikood 70000800 Ref: Marker How is it achieved? Remarks 6.1 The Operator has processes in place to monitor and manage the fatigue associated with transitions from ‘earlies’ to ‘lates’, and vice versa 6.2 The Operator has a process to assess and, where possible avoid or minimise the impact of work patterns which contain undesirable practices (alternating day/night, alternating eastward/westward – westward/eastward transitions, long positioning duties). (AMC1 ORO.FTL.110 (b)(1)). (Note: This AMC reference also applies to the requirements under (d) and (g).) 7. ORO.FTL.110 (f) Operator Responsibilities “Comply with the provisions concerning disruptive schedules in accordance with ARO.OPS.230” Ref: Marker How is it achieved? Remarks 7.1 Rostering system rules can demonstrate that they comply with the Disruptive Schedules requirements. (CS FTL.1.235(a)) 8. ORO.FTL.110 (g) Operator Responsibilities “Provide rest periods of sufficient time to enable crew members to overcome the effects of the previous duties and to be rested by the start of the following flight duty period” Ref: Marker How is it achieved? Remarks 8.1 The Operator can demonstrate that they have considered not only the length of the rest period but it’s placement during the day (24 hour periods) such that the crew members can be suitably rested to operate. 8.2 The Operator can demonstrate that they roster sufficient rest periods to recover from long flights crossing time-zones. (AMC1 ORO.FTL.110 (b)(2)) 8.3 Where crew are called off standby, or additional overtime is offered to crew members on days off, the Operator has a procedure to ensure that consideration is given to the impact of this extra duty on the subsequent duties already rostered. 9. ORO.FTL.110 (h) Operator Responsibilities “Plan recurrent extended recovery rest periods and notify crew members sufficiently in advance” Ref: Marker How is it achieved? Remarks 9.1 Recurrent extended recovery rest periods are planned and crew members notified sufficiently in advance. 9.2 Roster stability/disruption metrics have been established to demonstrate the level of disruption to which rosters are subjected after the planned roster has been issued 9.3 Where crew are called from standby or reserve, or additional overtime is offered to crew members on days off, the Operator has a procedure to ensure LENNUAMET VA 517-2 V1 Leht 3/7 Lõõtsa 5 / 11415 Tallinn / 610 3500 / [email protected] / www.ecaa.ee Registrikood 70000800 that the crew member being called is sufficiently rested for the duty. 10. ORO.FTL.110 (i) Operator Responsibilities “Plan flight duties in order to be completed within the allowable flight duty period taking into account the time necessary for pre-flight duties, the sector and turnaround times” Ref: Marker How is it achieved? Remarks 10.1 Flight duties are planned in order that they are completed within the allowable flight duty period, taking into account the time necessary for pre- flight duties, the sector and turnaround times (ORO.FTL.110(i)). 11. ORO.FTL.110 (j) Operator Responsibilities “Change a schedule and/or crew arrangements if the actual operation exceeds the maximum flight duty period on more than 33% of the flight duties in that schedule during a scheduled seasonal period” Ref: Marker How is it achieved? Remarks 11.1 The Operator has a process for ensuring that schedules and/or crew arrangements are changed if the actual operation exceeds the maximum flight duty period on more than 33% of the flight duties in that schedule during a scheduled seasonal period. 11.2 The operator has established and monitors performance indicators for operational robustness of rosters. (AMC1 ORO.FTL.110(j) / GM1 ORO.FTL.110(j)) 12. Demonstration of Compliance. Fatigue metrics and methods are in place that demonstrates that the requirements of ORO.FTL.110 and AMC1 ORO.FTL.110 are being met. (ORO.GEN.200 (a)(6)) Ref: Marker How is it achieved? Remarks 12.1 The Operator’s crewing system is able undertake all of the ORO.FTL.110 Operator Responsibilities (a-j). 12.2 The Operator’s crewing system is capable of monitoring compliance with regulatory prescriptive numerical limits and the requirements under ORO.FTL.110. 12.3 Appropriate fatigue metrics have been selected and are monitored. 12.4 Roster stability/disruption metrics have been established to demonstrate the level of disruption to which rosters are subjected after the planned roster has been issued. (ORO.FTL.110 (b)(d)(e)(g)(j)) 12.5 There is evidence that fatigue metrics are used to inform fatigue management decisions made by the Operator. For example, how to schedule a charter flight or new route. 12.6 There is a systematic process for evaluating the effectiveness of the Operator’s fatigue management procedures required to demonstrate ORO.FTL.110 under the Operator’s SMS. (ORO.GEN.200) 12.7 Fatigue risk mitigations and controls are being verified / audited to confirm LENNUAMET VA 517-2 V1 Leht 4/7 Lõõtsa 5 / 11415 Tallinn / 610 3500 / [email protected] / www.ecaa.ee Registrikood 70000800 their effectiveness. (ORO.GEN.200) 13. ORO.FTL.115 Crew Responsibilities Ref: Marker How is it achieved? Remarks 13.1 The Operator has a method for advising the crew members of their responsibilities under ORO.FTL.115. 14. ORO.FTL.200 Home Base Ref: Marker How is it achieved? Remarks 14.1 The Operator maintains a record of the home base to which the crew are assigned. (ORO.FTL.245(a)(1)(iv)) 15. ORO.FTL.205 Flight Duty Period (FDP) Ref: Marker How is it achieved? Remarks 15.1 The Operator has established procedures which specify how a commander can reduce an FDP or increase a rest period (ORO.FTL.205 (a)2). 15.2 The Operator has a process to ensure that all discretion is reported by the Commander. (ORO.FTL.205(f)(4)) 15.3 The Operator has developed a non-punitive process for the use of Commanders Discretion and described this process in the operations manual (ORO.FTL.205(f)(6)). 15.4 The Operators process for commanders discretion complies with the requirements of AMC1 ORO.FTL.205(f). 15.5 The Operator has established procedures in the operations manual for delayed reporting (ORO.FTL.205(g)) in accordance with CS FTL.1.205(d). 15.6 The Operator maintains records of delayed reporting (CS FTL.1.205(d)(1)). 15.7 Detailed delayed reporting procedures have been established in the operations manual for the notification and management of delayed reporting. (including method of notification at home base or away from base, notification times, avoidance of disturbing sleep. GM CS FTL.1.205(d)) CS FTL.1.205(d). 15.8 Specific fatigue risk processes are in place to manage duties of more than 10 hours that encroach or encompass the night period (0200-0459), in relation to the surrounding duties and rest period. (CS FTL.1.205) in accordance with GM1 CS FTL.1.205(a)(2) 16. ORO.FTL.210 (c) Flight Times and Duty Periods (post flight duty periods) Ref: Marker How is it achieved? Remarks 16.1 The Operator has specified the minimum time for post flight duties. 16.2 When specifying the minimum time for post flight duties the Operator is able to demonstrate that they have considered the type of operation, the size and type of the aircraft and the airport conditions. (AMC1 ORO.FTL.210 LENNUAMET VA 517-2 V1 Leht 5/7 Lõõtsa 5 / 11415 Tallinn / 610 3500 / [email protected] / www.ecaa.ee Registrikood 70000800 (c)) 17. ORO.FTL.220 Split Duty Ref: Marker How is it achieved? Remarks 17.1 The Operator has specified the times for post and pre-flight duties and travelling time within the operations manual. (CS FTL.1.220 (b)) 17.2 The times specified by the Operator take into consideration the aircraft type, type of operation and airport conditions. (GM1 CS FTL.1.220(b)) 18. ORO.FTL.225 Standby and Duties at the Airport Ref: Marker How is it achieved? Remarks 18.1 The Operator has specified the maximum duration of any standby within their FTS scheme. (ORO.FTL.225 (f)(1)) 18.2 The Operator can demonstrate that the response time provided from a call out from standby (other than at the airport) allows the crew member to arrive from their place of rest to the reporting time with a reasonable time. (CS FTL.1.225(b)(10) & GM1 CS FTL.1225(b)) 18.3 The Operator has a procedure to avoid ensure that a call out from standby (other than airport standby) combined with the allocated FDP does not create an “awake” time of greater than 18 hours. (GM1 CS FTL.1.225(b)(2)) 18.4 Where the Operator has elected to move to 25% accountability for other than at the airport standby duties, they have a method to track (and a have process to conduct regular assurance of) the Civil Aviation (Working Time) Regulations annual working time standby hours requirements. 19. ORO.FTL.230 Reserve Ref: Marker How is it achieved? Remarks 19.1 The Flight Time Specification Scheme specifies the maximum duration of any single reserve period and the number of reserve periods that can be consecutively assigned. 19.2 The Operator’s reserve process includes a period of 8 hours where the crew member cannot be contacted. (CS FTL.1.230 (d)) 19.3 The Operator’s procedures include a notification process that avoids interference with normal sleeping patterns, where possible. (GM1 CS FTL.1.230) 20. ORO.FTL.235 (b) Rest Periods Ref: Marker How is it achieved? Remarks 20.1 The Operator can demonstrate when the crew member is away from base that the location of the chosen suitable accommodation allows for an 8 hour sleep opportunity in addition to the time needed for travelling and physiological needs. LENNUAMET VA 517-2 V1 Leht 6/7 Lõõtsa 5 / 11415 Tallinn / 610 3500 / [email protected] / www.ecaa.ee Registrikood 70000800 21. CS FTL.1.235 Rest Periods (b)(2) & (5) Ref: Marker How is it achieved? Remarks 21.1 The Operator can demonstrate there is a process for monitoring the effects of rotations and combinations of rotations on crew member’s fatigue level, including how they will adapt the patterns of work if necessary. (CS FTL 1.235 (b)(2)). 21.2 The Operator can demonstrate that the monitoring of the combinations of rotations is being conducted under their management system. (CS FTL.1.235(b)(5)) 21.3 The Operator ensures the requirements with relation to days off 22. ORO.FTL.240 - Nutrition Ref: Marker How is it achieved? Remarks 22.1 The Operator can demonstrate there is a meal and drink opportunity, especially where the FDP exceeds 6 hours. 22.2 The Operator has specified in accordance with AMC1 ORO.FTL.240 how the crew member nutrition is ensured. (Minimum duration, time frames) 23. ORO.FTL.250 – Fatigue Management Training Ref: Marker How is it achieved? Remarks 23.1 All crew members have completed a Fatigue Management education and awareness training programme which conforms to the training syllabus for fatigue management training specified in AMC1 ORO.FTL.250. 23.2 The Operator has trained its crew on their specific fatigue risks and the operator’s processes for reporting fatigue. (AMC1 ORO.GEN.200(a)(4)) 23.3 “Management personnel concerned” (ORO.FTL.250) directly or indirectly with crew scheduling have received appropriate fatigue awareness and countermeasures training. 23.4 Personnel responsible for the preparation and maintenance of rosters (crewing and rostering staff) have received appropriate fatigue awareness and countermeasures training. 23.5 The Operator has identified how often recurrent training will take place. (ORO.FTL.250(a)) 23.6 The initial and recurrent training syllabus is suitable for the organisation’s operations and is adapted for the required groups. (ORO.FTL.250(a)) 23.7 Training records are kept up to date (AMC1 ORO.GEN.200(a)(4) &(6)) 23.8 The effectiveness of the training is continuously measured, for example via BP feedback forms at the end of the training. LENNUAMET VA 517-2 V1 Leht 7/7 Lõõtsa 5 / 11415 Tallinn / 610 3500 / [email protected] / www.ecaa.ee Registrikood 70000800 KINNITATUD Lennuameti peadirektori 10.02.2017 käskkirjaga nr 1.1-1/17/25 Lisa 7 Flight Time Specification Scheme Compliance Table Käitaja ……………………………………………… Esindaja …………………………………… DHS viitenumber ……..……………….. Vastutav inspektor ………………………………………………………. Inspektori allkiri…………………………………………………... Osalesid……………………………………………………………………………………………………………………………………………. Tuvastatud mittevastavusi ………………………………………………………………………………………………………………………. Heakskiidetud JAH EI Kuupäev……………………………………………………………………………………………………………………………………………Ko ntrollimisel lähtuti: Euroopa Parlamendi ja nõukogu määruse (EÜ) nr 216/2008 artiklist 8, IV lisa puntidest 7.f., 7.g. ja 8.f. ning Euroopa Komisjoni määruse (EL) nr 965/2012 III lisa FTL-alajaost ja sellega seotud sertifitseerimistingimustest The applicant/ operator should complete the „Operator OM-A Reference/ or Not Applicable“ column, if a requirement is not applicable to your flight time specification scheme complete column with „N/A“. Upon completion, return Flight Time Specification Scheme Compliance Table to Estonian CAA together with the updated OM-A. These documents will be reviewed and you will be advised if they meet with the EASA Subpart FTL requirements. EASA Reference Operator Estonian CAA OM-A Comment Reference/ or Not Applicable ORO.FTL.100 Scope CS FTL.1.100 Applicability ORO.FTL.105 Definitions GM1 ORO.FTL.105(1) Definitions – Acclimatised GM2 ORO.FTL.105(1) Definitions – Acclimatised ‘Point of Departure’ GM3 ORO.FTL.105(1) Definitions – Acclimatised ‘Time Elapsed Since Reporting at Reference Time’ GM1 ORO.FTL.105(2) Definitions – Reference Time GM1 ORO.FTL.105(3) Definitions – Adequate Furniture for ‘Accommodation’ GM1 ORO.FTL.105(8) Definitions – Determination of Disruptive Schedules LENNUAMET VA 517-3 V1 Leht 1/5 Lõõtsa 5 / 11415 Tallinn / 610 3500 / [email protected] / www.ecaa.ee Registrikood 70000800 GM1 ORO.FTL.105(10) Definitions – Elements of Standby for Duty GM1 ORO.FTL.105(17) Definitions – Operating Crew Member ORO.FTL.110 Operator responsibilities AMC1 ORO.FTL.110 Operator responsibilities – Scheduling AMC1 ORO.FTL.110(a) Operator responsibilities – Publication of Rosters AMC1 ORO.FTL.110(j) Operator responsibilities – Operational Robustness of Rosters GM1 ORO.FTL.110(j) Operator responsibilities – Operational Robustness of Rosters ORO.FTL.115 Crew member responsibilities ORO.FTL.120 Fatigue risk management (FRM) AMC1 ORO.FTL.120(b)(1) Fatigue risk management (FRM) – Commercial Air Transport Operators FRM Policy AMC2 ORO.FTL.120(b)(2) Fatigue risk management (FRM) – Commercial Air Transport Operators FRM Documentation AMC1 ORO.FTL.120(b)(4) Fatigue risk management (FRM) – Commercial Air Transport Operators Identification of Hazards AMC2 ORO.FTL.120(b)(4) Fatigue risk management (FRM) – Commercial Air Transport Operators Risk Assessment AMC1 ORO.FTL.120(b)(5) Fatigue risk management (FRM) – Commercial Air Transport Risk Mitigation AMC1 ORO.FTL.120(b)(8) Fatigue risk management (FRM) – Commercial Air Transport FRM Safety Assurance Processes AMC1 ORO.FTL.120(b)(9) Fatigue risk management (FRM) – Commercial Air Transport FRM Promotion Process ORO.FTL.125 Flight time specification schemes ORO.FTL.200 Home base CS FTL.1.200 Home base GM1 CS FTL.1.200 Home base – Travelling time LENNUAMET VA 520-3 V1 Leht 2/5 Lõõtsa 5 / 11415 Tallinn / 610 3500 / [email protected] / www.ecaa.ee Registrikood 70000800 ORO.FTL.205 Flight duty period (FDP) CS FTL.1.205 Flight duty period (FDP) AMC1 ORO.FTL.205(f) Flight duty period (FDP) – Unforeseen Circumstances in Actual Flight Operations – Commander’s Discretion GM1 CS FTL.1.205(a)(2) Flight duty period (FDP) – Night Duties – Appropriate Fatigue Risk Management GM1 CS FTL.1.205(c)(1)(ii) Flight duty period (FDP) – In-Flight Rest GM2 CS FTL.1.205(c)(1)(ii) Flight duty period (FDP) – In-Flight Rest GM1 CS FTL.1.205(d) Flight duty period (FDP) – Delayed Reporting GM1 ORO.FTL.205(a)(1) Flight duty period (FDP) – Reporting Times GM1 ORO.FTL.205(b)(1) Flight duty period (FDP) – Reference Time GM1 ORO.FTL.205(f)(1)(i) Flight duty period (FDP) – Commander’s Discretion ORO.FTL.210 Flight times and duty periods AMC1 ORO.FTL.210(c) Flight Times and Duty Periods – Post-Flight Duties ORO.FTL.215 Positioning ORO.FTL.220 Split duty CS FTL.1.220 Split Duty GM1 CS FTL.1.220(b) Split Duty – Post, Pre-Flight Duty and Travelling Times ORO.FTL.225 Standby and duties at the airport CS FTL.1.225 Standby GM1 CS FTL.1.225 Standby – Minimum Rest and Standby GM1 CS FTL.1.225(b) Standby – Standby Other than Airport Standby Notification GM1 CS FTL.1.225(b)(2) Standby – Awake Time ORO.FTL.230 Reserve LENNUAMET VA 520-3 V1 Leht 3/5 Lõõtsa 5 / 11415 Tallinn / 610 3500 / [email protected] / www.ecaa.ee Registrikood 70000800 CS FTL.1.230 Reserve GM1 CS.FTL.1.230 Reserve – Reserve Notification GM2 CS.FTL.1.230 Reserve – Notification in Advance GM1 CS FTL1.230(c) Reserve – Recurrent Extended Recovery Rest GM1 ORO.FTL.230(a) Reserve – Rostering of Reserve ORO.FTL.235 Rest periods CS FTL.1.235 Rest periods AMC1 ORO.FTL.235(b) Rest periods – Minimum Rest Period Away from Home Base GM1 CS FTL.1.235(b)(3) Rest periods – Time Elapsed Since Reporting GM1 ORO.FTL.235(a)(2) Rest periods – Minimum Rest Period at Home Base if Suitable Accommodation is Provided ORO.FTL.240 Nutrition AMC1 ORO.FTL.240 Nutrition – Meal Opportunity ORO.FTL.245 Records of home base, flight times, duty and rest periods ORO.FTL.250 Fatigue management training AMC1 ORO.FTL.250 Fatigue management training – Training Syllabus Fatigue Management Training LENNUAMET VA 520-3 V1 Leht 4/5 Lõõtsa 5 / 11415 Tallinn / 610 3500 / [email protected] / www.ecaa.ee Registrikood 70000800 The following are areas that require further detailed processes and procedures as part of the approval process. Please include reference to where the supporting procedure is documented. In order to support the processing of an operators application, operators should send in their specific processes and procedures with their Application. The FTL approval will not be granted until all the processes and procedures required under the regulations have been reviewed and accepted. Where FRM approval is applied for then an FRM manual will be required at the time of application. EASA Reference Reference to the Estonian documented CAA procedure Comment ORO.FTL.110 Operator Responsibilities (all elements) ORO.FTL.200 Home Base (records of crew bases) ORO.FTL.205 Flight Duty Period (FDP) (a) (Reduce FDP or increase rest), (c) (reporting times for crew), (f)(6) (discretion process), (g) (delayed reporting) CS FTL.1.205 Flight Duty Period (FDP) (a)(2) (night duties), (d) (Delayed Reporting) ORO.FTL.210 Flight Times and Duty Periods (post flight duty periods) ORO.FTL.220 Split Duty process ORO.FTL.225 Standby and Duties at the Airport (f)(1) & (2), (elements of standby) CS FTL.1.225 Standby and Duties at the Airport (b) (home standby procedures) ORO.FTL.230 Reserve (b) (reserve procedures) ORO.FTL.235 Rest Periods (b) (ensuring 8 hours sleep opportunity process) CS FTL 1.235 Rest Periods (b)(2) & (5) (rotation / combinations of rotation monitoring) ORO.FTL.240 Nutrition (b) (procedure for ensuring nutrition during an FDP) ORO.FTL.250 Fatigue Management Training (b) (training programme) LENNUAMET VA 520-3 V1 Leht 5/5 Lõõtsa 5 / 11415 Tallinn / 610 3500 / [email protected] / www.ecaa.ee Registrikood 70000800
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