WORLD HEALTH ORGANIZATION
ORGANISATION MONDIALE DE LA SANTÉ
WELTGESUNDHEITSORGANISATION Date: 08 September 2025
ВСЕМИРНАЯ ОРГАНИЗАЦИЯ ЗДРАВООХРАНЕНИЯ
REGIONAL OFFICE FOR EUROPE Ms Helen Sõber
BUREAU RÉGIONAL DE L’EUROPE
REGIONALBÜRO FÜR EUROPA
Adviser
ЕВРОПЕЙСКОЕ РЕГИОНАЛЬНОЕ БЮРО European Union Affairs and International Co-
Head office:
operation Department
UN City, Marmorvej 51, Ministry of Social Affairs
DK-2100 Copenhagen Ø, Denmark Suur-Ameerika 1
Tel.: +45 45 33 70 00; Fax: +45 45 33 70 01
Email:
[email protected] 10122 Tallinn
Website: https://www.who.int/europe Estonia
Our reference: Your reference:
Notre référence: Votre référence:
Unser Zeichen: Ihr Zeichen:
См. наш номер: На Ваш номер:
Dear Ms Sõber,
Global survey to collect current information on security of insulin supply
The World Health Organization's (WHO) Department of Noncommunicable Diseases and Mental
Health (NMH), in collaboration with the Department of Policy and Standards for Medicines and
Health Products (HPS), is currently conducting a crucial global survey to assess the extent of insulin
shortages. This initiative is vital for identifying access challenges and preventing the potential
discontinuation of human insulin formulations worldwide.
We are reaching out to request your assistance in facilitating the completion of this important survey.
We kindly ask you to nominate and share the online survey link with the most relevant national or
sub-national focal points in your country. These individuals should be responsible for either
pharmaceutical procurement or noncommunicable disease (NCD) health programs.
The ideal respondents include Ministry of Health officials, national NCD program managers,
procurement specialists, pharmacists, or other personnel with data on annual procurement volumes
and national shortage mitigation strategies. A summary of the survey questions is attached to this
letter to help you identify the most suitable person to complete the online questionnaire.
The survey is available for completion at the following link: WHO Survey on the Security of Insulin
Supply . (https://survey123.arcgis.com/share/4a04c7438e304dd1abf52a5258c361d0) .
We would greatly appreciate it if the survey could be completed by 21 September 2025.
Should you or your nominated focal point have any technical questions regarding the questionnaire,
please direct them to
[email protected] with a copy to Mr. Bashier Enoos (
[email protected]) and
Ms. Swathi Iyengar (
[email protected]).
UN City, Marmorvej 51 Tel.: +45 45 33 70 00 Email:
[email protected]
DK-2100 Copenhagen Ø Fax: +45 45 33 70 01 Website: https://www.who.int/europe
Denmark
Thank you for your continuous support and collaboration. Your participation is essential to this global
effort.
Sincerely yours,
Natasha Azzopardi Muscat
Director
Division of Health Systems
WHO Regional Office for Europe
Copy for information to:
Ms Agne Nettan-Sepp, Head, European Union Affairs and International Co-operation Department, Ministry of
Social Affairs, Suur-Ameerika 1, 10129 Tallinn, Estonia
H.E. Ms Riia Salsa-Audiffren, Ambassador Representative of the Republic of Estonia, Permanent Mission of
the Republic of Estonia to the United Nations Office and other international organizations in Geneva, Chemin
du Petit-Saconnex 28A, CH-1209 Genève, Switzerland
H.E. Mr Andre Pung, Ambassador Extraordinary and Plenipotentiary, Embassy of the Republic of Estonia,
Frederiksgade 19, 4th floor, 1265 Copenhagen K, Denmark
Ms Kristina Köhler, Liaison Officer, WHO Country Office, Estonia, Paldiski Road 81, 10617 Tallinn, Estonia
–2–
Saatja: "AMP" <
[email protected]>
Saaja: "Helen Sõber - SOM" <
[email protected]>
Teema: EST Global survey to collect current information on security of insulin supply
Kuupäev: 2025-09-10 14:35
Tähelepanu! Tegemist on välisvõrgust saabunud kirjaga.
Tundmatu saatja korral palume linke ja faile mitte avada.
We sincerely apologize for the late notice.
Please see the attached correspondence sent from the World Health
Organization, Regional Office for Europe. One or more attachments may be
included.
The survey is available for completion at the following link:
<https://survey123.arcgis.com/share/4a04c7438e304dd1abf52a5258c361d0> WHO
Survey on the Security of Insulin Supply .
(https://survey123.arcgis.com/share/4a04c7438e304dd1abf52a5258c361d0) .
Мы искренне извиняемся за позднее уведомление.
См. прикрепленное письмо от Европейского регионального бюро Всемирной
организации здравоохранения (один или несколько прикрепленных файлов).
Опрос доступен для заполнения по следующей ссылке: WHO Survey on the
<https://survey123.arcgis.com/share/4a04c7438e304dd1abf52a5258c361d0>
Security of Insulin Supply .
(https://survey123.arcgis.com/share/4a04c7438e304dd1abf52a5258c361d0) .
Best regards,
Access to Medicines and Health Products (AMP)
WHO Regional Office for Europe
Copenhagen, Denmark