Kristi Reimets
Saatja: Keiu Talve
Saatmisaeg: 17. detsember 2013. a. 12:12
Adressaat: Kristi Reimets
Teema: FW: EQUASS Ass audit report EST2013-05
Tähtsus: Kõrge
Järeltegevuse lipp: Järeltegevus
Olekulipp: Lipuga märgitud
From: Guus van Beek [mailto:
[email protected]]
Sent: Sunday, October 20, 2013 1:24 PM
To: Keiu Talve
Cc: Jan Spooren; Marie Dubost
Subject: Re: EQUASS Ass audit report EST2013-05
Importance: High
Dear Keiu,
I have reviewed the audit report from Tallinn Social Work Cen tre (EST2013-
05) and I conclude that the services (within the scope of the application) of
this organization meets all the EQUASS assurance criteria.
The services (within the scope of the application) of Tallinn Social
Work Centre (EST2013-05) will be certified with EQUASS Assurance in
Social Services.
According the agreed communication procedure, I kindly ask you to
disseminate the decision to certify the services (within the scope of the
application) of Tallinn Social Work Centre (EST2013-05) with EQUASS
Assurance in Social Services.
Marie Dubos t will send the certificate (and guidelines for using the EQUASS
Assurance logo) directl y to Tallinn Social Work Centre (EST2013-05).
Note: For the future audi reports, I kindly ask you to make the
auditor(s) aware on the structure / format of the closing remarks (see
Guidelines for writing the EQUASS Assurance audit report):
In t h is s ec t i o n th e a ud it or wr i tes d o wn :
1. S hor t i nf or m at i on a b o ut t h e s oc ia l s er v ic e p r ov id er
2. Br i ef i nf or ma t io n a bo u t t he c or e dev e l op m e nts i n t h e im p l em e nt a ti o n
of EQ U A S S As s ur a nc e
3. A s u m ma r y of his / h e r obs er v at i ons on t h e per f or m a nc e of t h e s o c i al
s er v ic e p r ov i de r ag a i n s t t h e EQ U A S S As s ur anc e c r i t er ia
4. His / her p er s o na l ex p er ie nc es d ur i n g th e s it e v is it
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5. T h e ov er v i ew of s u g ges t io ns f or i mpr ov e me n t t h at ar e m e nt i o ne d
un d er th e s p ec if ic c r it er ia
6. Co nc lus i o n
Kind regards,
Guus van Beek
European Quality in Social Services (EQUASS)
c/o EPR, 15, Rue de Spa , B-1000 Brussels
Belgium
Phone: +31653770121
Email:
[email protected] / website: www.equass.be
Van: Keiu Talve <
[email protected]>
Datum: donderdag 17 oktober 2013 15:41
Aan: Guus van Beek <
[email protected]>, Marie Dubost <
[email protected]>
Onderwerp: EQUASS Ass audit report EST2013-05
Dear Guus,
Attache d you’ll find an audit report and additional documents of Tallinn Social Work Ce ntre.
Best regards,
Ke iu
EQUASS Eesti
Astangu KRK
Tel: +372 5682 9104
www.equass.ee
www.astangu.ee
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