Kristi Reimets
Saatja: Keiu Talve
Saatmisaeg: 17. detsember 2013. a. 12:18
Adressaat: Kristi Reimets
Teema: FW: Audit report of Keila Taastusravikeskus - EST2013- 12
Tähtsus: Kõrge
From: Guus van Beek [mailto:
[email protected]]
Sent: Friday, December 06, 2013 4:07 PM
To: Keiu Talve
Cc: Marie Dubost; Jan Spooren
Subject: Re: Audit report of Keila Taastusravikeskus - EST2013- 12
Importance: High
Dear Keiu,
B a s e d o n t h e E x c e l –f i l e a n d t h e a d j u s t e d a u d i t r e p o r t f r o m Keila Taastusravikeskus (Reference Number
EST2013- 12) a n d I c o n c l u d e t h a t t h e s e r vi c e s (w i t h i n t h e s c o p e o f t h e a p p l i c a t i o n ) o f t h i s
o r g a n i z a t i o n me e t s a l l t h e E Q U AS S a s s u r a n c e c r i t e r i a .
Th e s e r vi c e s (w i t h i n t h e s c o p e o f t h e a p p l i c a t i o n ) o f K e i l a T a a s t u s r a vi k e s k u s (R e f e r e n c e N u mb e r
E S T2 0 1 3 - 1 2 ) w i l l b e c e r t i f i e d w i t h E Q U AS S As s u r a n c e i n S o c i a l S e r vi c e s .
Ac c o r d i n g t h e a g r e e d c o m m u n i c a t i o n p r o c e d u r e , I k i n d l y a s k y o u t o d i s s e mi n a t e t h e d e c i s i o n t o
c e r t i f y t h e s e r vi c e s (w i t h i n t h e s c o p e o f t h e a p p l i c a t i o n ) o f K e i l a T a a s t u s r a vi k e s k u s (R e f e r e n c e
N u m b e r E S T2 0 1 3 - 1 2 ) w i t h E Q U AS S As s u r a n c e i n S o c i a l S e r vi c e s .
M a r i e D u b o s t w i l l s e n d t h e c e r t i f i c a t e (a n d g u i d e l i n e s f o r u s i n g t h e E Q U AS S As s u r a n c e l o g o )
E Q U AS S E s t o n i a .
Kind regards,
Guus van Beek
European Quality in Social Services (EQUASS)
c/o EPR, 15, Rue de Spa , B-1000 Brussels
Belgium
Phone: +31653770121
Email:
[email protected] / website: www.equass.be
1
Van: Keiu Talve <
[email protected]>
Datum: vrijdag 6 december 2013 14:46
Aan: Guus van Beek <
[email protected]>
Onderwerp: RE: Audit report of Keila Taastusravikeskus - EST2013- 12
So they are certified or not?
Keiu
From: Guus van Beek [mailto:
[email protected]]
Sent: Friday, December 06, 2013 2:14 PM
To: Keiu Talve
Cc: Marie Dubost
Subject: Re: Audit report of Keila Taastusravikeskus - EST2013- 12
Dear Keiu,
After reviewing the report, the report is approved.
Kind regards,
Guus van Beek
European Quality in Social Services (EQUASS)
c/o EPR, 15, Rue de Spa , B-1000 Brussels
Belgium
Phone: +31653770121
Email:
[email protected] / website: www.equass.be
Van: Keiu Talve <
[email protected]>
Datum: donderdag 5 december 2013 20:55
Aan: Guus van Beek <
[email protected]>
Onderwerp: RE: Audit report of Keila Taastusravikeskus - EST2013- 12
Dear Guus,
The auditor has made some corrections about the referred criteria. Is that something you should approve or I’ll send
the report to the service provider?
Keiu
EQUASS Eesti
Astangu KRK
Tel: +372 5682 9104
www.equass.ee
www.astangu.ee
2
From: Guus van Beek [mailto:
[email protected]]
Sent: Monday, December 02, 2013 11:08 AM
To: Keiu Talve
Cc: Jan Spooren; Marie Dubost
Subject: Re: Audit report of Keila Taastusravikeskus - EST2013- 12
Importance: High
Dear Keiu,
I have reviewed the documentation sent about the performance of Keila Taastusravikeskus
(Reference Number: EST2013- 12) against the EQUASS criteria and underlying indicators.
After reviewing the audit report I noticed that the feedback given (suggestion for improvement) are in
conflict with the required performance on the indicators (questions). The feedback may give the
impression that the organization does not meet the criteria and underlying indicators. (see; feedback
on criteria: 12 – 14 – 21 – 24 – 30)
Based on this information, the organization Keila Taastusravikeskus (Reference Number: EST2013-
12) cannot be certified with EQUASS Assurance in Social Services.
I kindly aks you to inform the auditor about this and to adjust the relevant documentation (Excel file
and/or Audit report).
Kind regards,
Guus van Beek
European Quality in Social Services (EQUASS)
c/o EPR, 15, Rue de Spa , B-1000 Brussels
Belgium
Phone: +31653770121
Email:
[email protected] / website: www.equass.be
Van: Keiu Talve <
[email protected]>
Datum: vrijdag 29 november 2013 10:00
Aan: Guus van Beek <
[email protected]>
CC: Marie Dubost <
[email protected]>
Onderwerp: Audit report of Keila Taastusravikeskus - EST2013- 12
Dear Guus,
Attached you’ll find audit documents of Keila Taastusravikeskus.
Please review the documents and let me know if any questions, comments!
Keiu
EQUASS Eesti
Astangu KRK
3
Tel: +372 5682 9104
www.equass.ee
www.astangu.ee
4